passenger voice Archives - Transport Focus

passenger voice

Making essential journeys – how was your experience?

While Government instructions are to stay at home, many people still have to travel. Transport...

How do you get to the airport? Why do so few of us catch the coach?

In case you missed it - a week ago Transport Focus launched a new report on Getting to...

Rail passenger satisfaction – how is your train company doing?

In the latest results from our National Rail Passenger Survey published this morning, overall...

End of the 7pm Friday crush at Euston?

For many years the scene at London's Euston station on Friday nights at 7pm has come to epitomise...

Rail review? Passengers must be front and centre

Yesterday’s announcement that Northern railway passengers will see the introduction from next...

Rail passengers, franchising and trust

“We buy tickets so we are investing in the service…. [we] should be seen as shareholders not...