Caledonian Sleeper guest satisfaction survey
Transport Focus set up a guest satisfaction survey for Caledonian Sleeper which has been used to...
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04 November 2022
Transport Focus surveyed people to understand the expected impact of the national strikes on Saturday 5, Monday 7 and Wednesday 9 November and the potential knock-on disruption on Sunday 6, Tuesday 8, and Thursday 10 November 2022.
The report details awareness levels of the strikes, the rating of information provided about which services would run or not run, and rating of information about ticket refunds/exchanges.