Caledonian Sleeper guest satisfaction survey
Transport Focus set up a guest satisfaction survey for Serco Caledonian Sleeper which has been used...
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11 August 2023
The Bus User Survey asks passengers in Great Britain about experiences of travelling by bus and how satisfied they were with their most recent journey.
Those who used a bus are asked about their overall satisfaction with the journey and with aspects such as value for money, punctuality, cleanliness.