Your Bus Journey – the independent bus user survey – 2025...
Your Bus Journey is the independent bus passenger satisfaction survey covering England and...
Read more
26 November 2021
The Rail User Weekly Survey asks passengers in Great Britain about experiences of travelling by rail and how satisfied they were with their most recent train journey (made in the last seven days).
Transport Focus obtains the views of approximately 500 rail passengers each week.
Passengers rated how satisfied they were with their overall journey and a range of aspects including the punctuality of their service, the value for money of their ticket and a number of Covid related measures.