Your Bus Journey – the independent bus user survey – 2024 results

25 March 2025

The Your Bus Journey survey provides independent insight on 48,000 journeys in England, Scotland and for the first time, Wales. It builds understanding across the three nations for benchmarking and comparison. These results inform the decisions made by governments, local transport authorities, bus partnerships and bus operators. It allows targets to be monitored, and changes responded to. It helps funding and resources to be focused where they will have most impact.

These 2024 results are about seeing what progress has been made following its launch in 2023. Has the significant government investment and hard work on the ground paid off in delivering better services for passengers?

Your Bus Journey - the independent bus user survey - 2024 results

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