Strategic roads user survey

The Strategic Road User Survey (SRUS) is the formal measure of user satisfaction for those driving on England’s motorways and major ‘A’ Roads; the roads managed by National Highways on behalf of the Government.

It asks about a wide range of factors that make up drivers’ journey experiences, including satisfaction with road surface, journey time, roadworks management, and how safe felt. SRUS also asks an overall journey satisfaction question.

The survey provides National Highways with a detailed picture of user opinion down to individual roads to help it make improvements where needed.

You can see the latest annual report of published results for 2023-2024 here.

You can also analyse SRUS results yourself using Transport Focus’s datahub.