Blog
Save the planet and take the bus!…Is anyone listening?
Last week the Oxford Bus Company made a very interesting new pitch: ‘make one promise’. This is built around fare cuts to support people taking the bus ‘to help ease congestion and pollution…
As passengers huddle on platforms today waiting for their first trains of 2019 they might be wondering why rail fares continue their seemingly inexorable rise? The increases are also higher than they initially look…
Road works lifted – as rail engineering proceeds…
One of the eternal mysteries of the festive season is the roads getting busier as rail travel slackens off. This drives sensible behaviour – every…
Season’s greetings, as coach and bus take the strain
Some buses continue to run on Christmas Day and Boxing Day and across the festive period. There is a clear demand for travel that makes…
Bus fares go up too.. let’s talk about it..
In all the blizzard of publicity around rail fare rises it often gets forgotten that bus fares move around as well! Not tied to particular dates, the…
“We’re sorry to announce that the 14:02 TransPennine Express service to Newcastle is delayed by approximately 24 minutes… TransPennine Express apologises for the delay and…
A passenger focused Rail Review
Govia Thameslink Railway didn’t lose its franchise for its part in last summer’s timetable crisis but it was fined a hefty £15m on 4 December…
Making major roads more accessible for disabled road users
Today we published new research that shines a much-needed light upon the experience of disabled road users, explains how much can be done to make…
At last! The Rail Ombudsman arrives…
At last rail passengers will join other consumers in having access to free, independent, binding dispute resolution. The Rail Ombudsman builds on years of…
Bristol as a dynamic and growing city has had a tough few weeks when it comes to transport. And so have its residents when trying…