Blog
Big investments, big roadworks: visiting West Midlands upgrades
Colleagues and I spent two days last week with Highways England, some of its contractors, and the operators of the M6 toll seeing and talking…
Virgin Trains – still standing?
Competition is generally good for consumers, forcing standards to rise and prices to fall. In rail, there is some competition – one example being open…
The great Easter getaway – make it a safe one
As the sun emerges, the nation (or at least part of it) is packing the car or the wheelie bag and heading off for the…
Smarter roadworks from Junctions 4 to 11 on the M27?
A colleague of mine at Transport Focus recently spent a useful day with Morgan Sindall and BAM Nuttall (Highways England’s contractors) touring the M27 smart…
Sheffield Tram Train: 100 per cent passenger satisfaction – nirvana?
The 5000 passengers who told Transport Focus about their last tram journey in our latest survey were – on the whole – a very…
Bus passengers: happy, but why are there fewer of them?
Nearly 49,000 bus passengers in England and Scotland gave their verdict on their last journey in Autumn 2018 – we have published the full…
Manchester Piccadilly: a tale of two stations
Piccadilly has always felt like two stations. The main terminus station under the big roof, upgraded for the Commonwealth Games in 2002, which houses platforms…
Bus Passenger Survey in action driving change
A great example of feedback making real improvements for passengers came across my desk last week from Reading Buses. Reading uses Transport Focus’s Bus…
Govia Thameslink Railway fine – passengers must see the benefits
Govia Thameslink Railway (GTR) has been fined £5 million by the Office of Rail and Road over its failure to provide appropriate, accurate and…
Bus travel: what do passengers think?
How do passengers rate their journey on local bus service? Almost 50,000 bus passengers in England and Scotland have had their say in Transport Focus’s…