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Rail passenger checking phone at station

Meanwhile…buses on demand?

While we are currently focusing on helping rail passengers suffering chaotic services due to the timetable issue (read more on our work here), our…

Must do better next week!

It’s an understatement that it’s not been a good week for many Govia Thameslink (GTR) and Northern passengers. There’s not been much progress with the…

More rail chaos

Earlier today Transport Focus met rail minister, Jo Johnson MP, in Manchester. The minister was there to see senior stakeholders and learn first-hand about the…

Give us a stable timetable now

The current timetable chaos on Thameslink, Great Northern and Northern is as saddening as it is deeply frustrating for passengers. Take Thameslink passenger Kelly. Three…

Northern passengers losing patience

‘Enough is enough’ said Andy Burnham, Mayor of Greater Manchester yesterday as he called for an investigation into an ‘unacceptably poor’ service from Northern. Passengers…

Biggest rail timetable change in decades

(Blog edited to add replacement bus service between Bedford and Wellingborough (paragraph 7)). Later this month (20 May) a new timetable will be introduced affecting passengers…

End of the line for baffling rail fares?

Passengers scratching their heads with frustration trying to understand how to get the best train fare has become a far too familiar scene at the…