News - Transport Focus

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Publication of Road Investment Strategy 3

Transport Focus welcomes publication of the Government’s Road Investment Strategy for the period 2026 to 2031 Louise Collins, director at...

Best bus services in Scotland named, as passenger satisfaction rises

Bus passengers in Scotland have reported significant improvements in satisfaction with their journey with overall satisfaction rising to 91 per cent...

Best bus services in England named, as passenger satisfaction rises again

Bus passengers across England have reported further improvements in satisfaction with their journey with overall satisfaction rising to 85 per cent...

Transport Focus comment on changes to Delay Repay

Earlier this week, the Department for Transport announced plans to simplify compensation claim systems under Great British Railways. Natasha...

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Latest blog posts

Delay repay compensation – still more to do for passengers

One of the things that matters most to passengers is a service that is both punctual and reliable. Delays are a part of life and are often...

Natasha Grice

04 February 2026

Rail performance: survey reveals work still needed for passengers

While plans continue to move at pace to reform Britain’s railways, Transport Focus is continuing to ensure that the industry keeps today’s and...

11 December 2025

Rail passengers have spoken; it’s time to listen

The results are in: thousands of rail passengers have shared their experiences on journeys since the summer. Responses show that there are areas...

Natasha Grice

04 December 2025

Put passengers first this festive season – communication is key

For many people, the festive season brings a well-deserved break, family gatherings, and a surge in travel. Every year, thousands rely on trains...

Natasha Grice

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Communications and Public Affairs Team

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