News - Transport Focus

Latest news

Rail fares rise March 2025 – passenger watchdog response

Commenting on rail fares rising by 4.6 per cent, Transport Focus Chief Executive Alex Robertson, said: “Our research shows there is a clear...

15 January 2025

Revenue protection priorities to improve passenger experience

Rail passenger watchdog Transport Focus has called for train operators to play fair with passengers and introduce a series of revenue protection...

10 January 2025

Rail sale 2025 – passenger watchdog comment

Responding to the return of the Government’s annual Rail Sale Natasha Grice, Director at the independent watchdog Transport Focus,...

17 December 2024

Bus Services Bill a step closer – watchdog comment

Commenting as the Government introduces the Bus Services Bill in the House of Lords, Transport Focus director David Sidebottom said: “This is a...

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Latest blog posts

Putting a spotlight on rail performance

Rail passengers returned to their commute last week to find fares rising once again despite unacceptable levels of delays and cancellations...

Alex Robertson

03 February 2025

Fare Evasion and Revenue Protection – Making things better for passengers

Throughout January, we shared our latest thinking in an area of rail travel that always drives a level of debate. What constitutes fare evasion...

Sharon Hedges

13 November 2024

Government Rail Reform Update – Putting Passengers First

The railway in Great Britain is heading towards a period of significant change, with the Government continuing to progress the Rail Public Ownership...

Alex Robertson

27 September 2024

Satisfaction and performance: insights from our latest Rail User Survey

In recent weeks, Transport Focus has been shining a spotlight on rail passenger priorities. It is positive that industry partners remain focussed on...

Natasha Grice

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