Rail flexible season tickets – watchdog comment
21 June 2021
Today the new flexible season ticket became available to buy.
Anthony Smith, chief executive of independent watchdog Transport Focus, said:
“Some passengers will welcome today’s new flexible tickets and discounts. This will be useful in helping people choose rail again. Our research with passengers showed us there was strong demand for a new ticket that suited people who expected to commute less frequently in future. This is a positive step towards much-needed longer-term reform of how rail tickets are sold. We also welcome the waiving of admin fees for changing tickets, which will help rebuild passenger confidence.”
Read our Flexi Seasons explainer here.