Working in partnership with London TravelWatch

Wales and Borders franchise awarded to KeolisAmey

23 May 2018

Responding to the announcement that KeolisAmey has been awarded the new Wales and Borders rail franchise Anthony Smith, chief executive of Transport Focus, said:

“Passengers in Wales and the borders will be pleased to hear that a decision has been made and will now look forward to promised improvements. We know that their priorities include value for money and the ability to get a seat, as well as more reliable services. Passengers understand that change can take time and mean some disruption, but will expect to be kept well informed and given clear timescales for improvements.”

Our research into what passengers want from the Wales and Borders franchise is available here.

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