20 and 22 July rail strikes: pre-strike intentions and information survey

18 July 2023

We spoke to a representative sample people across Britain to find out how the upcoming rail strikes would affect their travel plans between 20 and 23 July.

The survey details awareness levels, ratings of information provided about which train services would run and ratings of information about ticket changes/refunds.

  • Just over seven in 10 people who intended to travel on 20 or 22 July were aware of the strikes on these dates.
  • The majority of those that had planned to travel on days affected by strike action say they will no longer do so, but one in five still plan to use the train on strike days.
  • Information ratings remain similar to previous survey waves. Just over half of those who had intended to travel between 20 and 23 July rated information about which train services were running as good.
  • We also asked about awareness of a further strike on 29 July. Fewer people are currently aware of this strike and the potential for disruption the following day.
20 and 22 July rail strikes - pre-strike intentions and information survey
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