Bus User Survey – edition 11

24 February 2023

The Bus User Survey asks passengers in Great Britain about experiences of travelling by bus and how satisfied they were with their most recent journey.

Every fortnight those who used a bus outside London are asked about their overall satisfaction with the journey and with aspects such as value for money, punctuality, cleanliness. Transport Focus obtains the views of approximately 250 passengers.

Bus User Survey - 24 February 2023
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