Cyclists, pedestrians and equestrians: measuring satisfaction with journeys on Highways England’s network in the North West and East Midlands

17 October 2018

Cyclists, pedestrians and equestrians: measuring satisfaction with journeys on Highways England’s network in the North West and East Midlands presents the first findings of a new and innovative survey that builds a picture of the experience these users have when travelling along or crossing strategic roads, and will track improvements over time.

Data from the online survey, and that from the in-depth interviews, were also plotted onto interactive maps and are available for the East Midlands area and the North West.

Highways England responded to the recommendations in this document in November 2020. You can read its response here.