High Speed Two (HS2) Passenger Panel Insights

29 May 2018

Our customer community was a diverse group of 40 prospective users of the HS2 network. The community was first established in 2014 but was refreshed about every two years to ensure we had fresh voices. Over that time we explored a wide range of issues including ticketing, train design and catering. We also held regular face to face workshops to generate ideas and allow the community to hear directly from HS2.

The following summarises what the community has said since its launch in 2014.

Click the here to see the detailed report.