Maintenance of signs: watchdog seeks action from National Highways

29 June 2022

Transport Focus wrote to National Highways on 25 August 2021 seeking action to improve the maintenance of signs on England’s motorways and major ‘A’ roads.  This follows discussions with the then Highways England over a number of years, culminating in Transport Focus’s Sort My Sign campaign.  Since that date, we have written to National Highways twice (17 February 2022 and 4 September 2023) expressing ongoing concerns on behalf of road users. National Highways wrote to us on 25 January 2024 setting out a number of steps it intends to take to improve things.  We will work with them to ensure that these initiatives deliver the improvements road users want to see.

You can read our letters to National Highways and the responses below.

Letter to National Highways - 25 August 2021

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National Highways acknowledgement - 10 September 2021

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National Highways' response to Transport Focus - 17 February 2022

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Transport Focus' follow up to National Highways - 17 June 2022

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National Highways' response to Transport Focus - 17 November 2022

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Transport Focus follow up letter to National Highways – 4 September 2023

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National Highways’ response to Transport Focus – 25 January 2024

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