South Eastern rail franchise consultation response – June 2017

30 June 2017

When new franchise deals are let we want to see passenger views at the heart of the decisions about their services.

The South Eastern franchise, currently operated by Govia as Southeastern, ends in December 2018 and the Department for Transport (DfT) is running a competition to find the next operator. This document sets out many important issues that should be addressed in the franchise specification, and by bidders before the contract is let.

In addition, as part of the consultation process the DfT asked Transport Focus to carry out research to understand passengers’ current experiences and explore their needs and aspirations for South Eastern franchise. You can view a summary of this work here.

Transport Focus response to the South Eastern franchise consultation

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