Strategic Roads User Survey quarterly report – Q2 2025 – 2026

10 January 2026

Today we published our latest Strategic Roads User Survey quarterly report. The report is based on data from July to September 2025.

In this report we show rolling annual data, the mutually agreed way of looking at the KPI, along with in-month data.

The Strategic Roads User Survey (SRUS) is the formal measure of user satisfaction for those driving on England’s motorways and major ‘A’ Roads; the roads managed by National Highways on behalf of the Government.

It asks about a wide range of factors that make up drivers’ journey experiences, including satisfaction with road surface, journey time, roadworks management, and how safe felt. SRUS also asks an overall journey satisfaction question.

The survey provides National Highways with a detailed picture of user opinion down to individual roads to help it make improvements where needed.

You can see the latest annual report of published results for 2024-2025 here.

You can also analyse SRUS results yourself using Transport Focus’s datahub.

SRUS quarterly report - Q2 2025-26

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