Transport Focus challenges GWR over running short trains and resulting crowding

20 November 2023

Transport Focus has written to Great Western Railway asking for assurances about the efforts being made to avoid trains running with fewer carriages than required, which is leading to crowding.

Passengers on GWR’s high speed and West of England services have had to deal with the consequences of short-formed trains for far too long.  We have asked GWR to explain how they will tackle the problem.

You can read our letter and GWR’s response below.