Travel and ticketing post-Covid; Transport User Community

10 November 2020

Will travel go back to normal when the pandemic ends, or are the fundamental changes passengers have experienced here to stay?

This report from Transport Focus’s Transport User Community seeks to understand the community’s views on the future of rail and bus travel and understand what the long-term impact of Covid-19 may be on commuting pattern changes and what this means for how ticketing is managed in the future.