Transport User Community – National Rail personalised disruption messages

28 April 2021

We wanted to understand how our Transport User Community normally check for journey information or get updates for issues around disruption.

We asked the community to evaluate the ZipAbout service that provides personalised, real time alerts for disruption and crowding on behalf of train operators.

Transport User Community - National Rail personalised disruption messages

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Transport User Community – National Rail personalised disruption messages

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