Travel during Covid-19: key lessons for 2021 and beyond

27 January 2021

Looking back at our insight in 2020 provides a number of key lessons about what makes people feel safe travelling now – while we live with Covid-19 – and about attitudes to travel in the future.

This report highlights some of the key findings from our insight and draws out the lessons governments and transport operators can apply to help passengers that need to travel now feel more confident, and when the time is right, help more people return to public transport.