How are train operators scoring on trust? National Rail Passenger Survey Spring 2019

29 July 2019

In May 2019, Transport Focus published a submission to the Williams Rail Review – Trust in train operators: an exploration of issues influencing passenger trust in rail.

How are train operators scoring on trust? National Rail Passenger Survey Spring 2019 provides the latest data from the Spring 2019 wave and the main movements in train operating company trust scores.