Working in partnership with London TravelWatch

If you can’t find an answer below please send us a question via the enquiry form or call Transport Focus on 0300 123 2350*.

* 03 numbers cost the same to call as geographic landline numbers (starting 01 and 02), even from a mobile phone.

Sort by

Accessibility

Bicycles

Bus

Complaints and advice

Fares and ticketing

Lost property

Passenger experience

Pets

Refunds and compensation

Road users

Seat reservations

Ticket inspection penalties

Ticket types

Train stations

Transport Focus