News
Sort My Sign: transport watchdog calls for better road user information
Fed up of road signs that are missing information or hidden by overgrown trees? The independent road user watchdog today launches a new nationwide campaign,…
South Western Railway strike compensation – Transport Focus comment
Commenting on strike compensation offered by South Western Railway today, Anthony Smith, chief executive of the independent watchdog Transport Focus, said: “Transport Focus has…
HS2 – passengers welcome more trains, longer trains and more reliable trains
Welcoming the government’s decision to give the go-ahead to HS2, Anthony Smith, chief executive of the independent watchdog Transport Focus, said: “Our research shows passengers…
Passengers welcome £5bn boost for bus services
Commenting on the Prime Minister’s announcement of £5 billion for buses Anthony Smith, chief executive…
Watchdog calls for ‘shake up’ of rail passenger compensation
Passengers still find it too difficult to claim rail compensation finds the independent transport watchdog. New research released today finds that many train operators…
Bus passengers like the bus, but would use it even more if they ran more reliably and more often. Simple to say but is it…
£170m fund to encourage more people to take the bus
Commenting on the £170m fund to encourage more people to take the bus, David Sidebottom, director at the independent watchdog Transport Focus, said: “To…
Transport User Voice – latest newsletter
The February 2020 of Transport User Voice is out now. You can read more on: the results of our National Rail Passenger Survey –…
If trains are all late, but you get to where you need to be on time, is that late? Transport Focus, the independent watchdog, has…
Watchdog asks why passengers are still being unfairly penalised
How can passengers trust the railway if they still get penalised for genuine mistakes, asks the watchdog. Independent watchdog Transport Focus has investigated how…