News
Williams Rail Review – Virgin Trains proposal to reform rail by importing airline model
Commenting on a proposal made by Virgin Trains for long distance rail services in the UK to be operated on similar principles to airline routes…
East Midlands railway franchise awarded to Abellio
Commenting on the announcement that Abellio chosen to run the East Midlands railway franchise, Anthony Smith, chief executive of independent watchdog Transport Focus, said: “Passengers…
Smart ticketing rolled out across the UK
Comment on the announcement that nine in 10 tickets will be available for sale to passengers as smart tickets, Mike Hewitson, Transport Focus head…
Anthony Smith, chief executive of the transport user watchdog, Transport Focus, commenting on the Easter bank holiday engineering works said: “For passengers wanting to…
£300 million fund for disabled rail station access
Commenting on the £300m government investment to improve access to train stations for disabled passengers, Anthony Smith, chief executive of Transport Focus, said: “This…
Tram passenger satisfaction riding high
Nine in 10 tram passengers are satisfied with their journey, says independent watchdog Transport Focus. The results of the latest Tram Passenger Survey, out today, show…
Toilet charges scrapped at Network Rail stations
Commenting on Network Rail’s announcement that station toilets at London Liverpool Street, Edinburgh Waverley and London King’s Cross stations will be free to use,…
Transport User Voice – latest newsletter
The April 2019 issue of Transport User Voice is out now. You can read more on: the Autumn 2018 Bus Passenger Survey results how the…
Train punctuality to be measured to the minute
Commenting on new train punctuality measures Anthony Smith, chief executive of the independent watchdog Transport Focus, said: “Passengers want a reliable, on-time train service. How…
Reappointment of Transport Focus Board member Theo de Pencier
The Department for Transport has reappointed Theo de Pencier as Board member of Transport Focus for an additional term from 1 May 2019 until 30…