News
East Midlands Railway franchise starts
Commenting on the start of the new Abellio East Midlands Railway franchise, David Sidebottom, director of independent watchdog Transport Focus, said: “Passengers across the East…
First Trenitalia wins the West Coast Partnership rail franchise competition
Following the Department for Transport announcement that First Trenitalia has been chosen to run the West Coast Partnership rail franchise, David Sidebottom, director of independent…
Time to end rail fare rises based on RPI
Commenting on the predicted rail fare increases in January 2020 set to follow from July’s rate of Retail Prices Index inflation published today, David Sidebottom,…
New railcard to cut fares for 16-17 year olds
Commenting on the new 16-17 railcard costing £30 and to be made available from 9am on Tuesday 20 August, David Sidebottom, director at the…
Passengers delayed by power outage or heeding advice not to travel must claim compensation
Following an evening of severe disruption caused by power outage and as severe weather affects rail services in several parts of the UK, David Sidebottom, Director…
Southeastern passengers will be disappointed by cancellation of franchise competition
Commenting on today’s Department for Transport’s decision to cancel the latest Southeastern rail franchise competition and extend the…
Caledonian Sleeper overshoots platform in Edinburgh
An investigation has been launched after a Caledonian Sleeper train arriving at Edinburgh Waverley overshot the platform. Commenting on the incident, Robert Samson, Senior Stakeholder…
Best motorway service stations in England named
Norton Canes (Roadchef) services on the M6 toll has been rated England’s best motorway services for the second year running in the Motorway Services…
Transport User Voice – latest newsletter
The August 2019 issue of Transport User Voice is out now You can read more on: Make Delay Pay campaign – rail passengers are…
Prime Minister pledges new Manchester-Leeds rail route
Responding to the Prime Minister’s pledge for a new Manchester-Leeds rail route, Anthony Smith, chief executive of the independent watchdog Transport Focus, said: “Passengers…