News
Watchdog welcomes clarity for Great Western and Southeastern passengers
Today the Government announced new contracts for the operators of Great Western and South Eastern rail services. Anthony Smith, chief executive of the independent watchdog…
Transport User Voice – latest newsletter
The April 2020 edition of Transport User Voice is out now. You can read more on: our work on getting refunds for passengers for…
Clear information vital for transport users during coronavirus
The country is in lockdown but, as a key worker, how do I get into work and back? My season ticket is useless now I’m…
Emergency support for the Scottish bus industry – Transport Focus response
Commenting on the emergency support for the Scottish bus industry through coronavirus, Transport Focus chief executive, Anthony Smith, said: “Around half of bus passengers…
Rail passengers welcome emergency coronavirus measures
Commenting on the emergency measures to support the rail industry through coronavirus, Transport Focus and London TravelWatch Chief Executive Anthony Smith said: “Creating stability is important for passengers…
Joint statement from Transport Focus and London TravelWatch on reduced transport timetables
Commenting on decisions to scale back public transport timetables during the Coronavirus outbreak, Transport Focus and London TravelWatch chief executive Anthony Smith said: “This is…
Statement on Coronavirus – rail ticket refunds
Transport Focus welcomes the news that rail passengers seeking refunds or to change tickets won’t pay the usual £10 administration fee, but wants train companies…
Have your say: proposal to close Newhaven Marine station
Please be aware of the consultation to close Newhaven Marine station. The consultation period will run until the 19 April 2020. Should you have…
Commenting on the Government’s evidence stocktake on smart motorways, Anthony Smith, chief executive of the independent watchdog Transport Focus, said: “We know road users are…
Budget 2020: users welcome roads investment
Commenting on the roads investment announced in the Chancellor’s Budget, Anthony Smith, chief executive of the independent watchdog Transport Focus, said: “Road users will welcome…