‘Deep dive’ analysis of road user satisfaction

05 July 2021

Our Strategic Roads User Survey (SRUS) measures satisfaction with journeys on the motorway and major ‘A’ roads managed by Highways England.  SRUS results are available in our Data Hub.

In addition to publishing the results themselves, Transport Focus has carried out detailed analysis of SRUS data to provide additional insight into:

• road user satisfaction with safety
• road user satisfaction with signage
• whether, and if so how, satisfaction among disabled road users differs from the majority.

You can download the three reports below.

Please note that this is analysis of SRUS data collected before the Covid-19 pandemic.