Working in partnership with London TravelWatch

Disruption on Greater Anglia’s rural routes and advance notice of rail engineering works

23 December 2019

Transport Focus keeps a close eye on the service the rail industry is delivering to passengers. On 11 December 2019 Transport Focus chief executive Anthony Smith wrote to Greater Anglia managing director Jamie Burles about two issues:

  • the high level of cancellations on Greater Anglia’s rural routes
  • that Greater Anglia is not currently meeting its obligation to ensure that timetables are accurate at least 12 weeks in advance, for example when timetables change because of engineering work.

You can read the full correspondence below.

Anthony Smith to Jamie Burles Greater Anglia 11.12.2019
Response from Greater Anglia 08.01.2019
Guy Dangerfield to Jamie Burles 20.01.2020
Response from Greater Anglia 17.02.2020
Transport Focus Transport Focus Transport Focus
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