Working in partnership with London TravelWatch

England-wide Concessionary Bus Travel: The Passenger Perspective

30 July 2009

In preparation for its new role as the bus passenger champion, Passenger Focus has undertaken research into the impacts of nationwide concessionary bus travel for older and disabled passengers. In the research we spoke to both pass holders and non-pass holders to understand the effects of concessionary bus travel from their perspective and explore their views of the new scheme.

pf_engwide_concessionary_bus_travel_v3.pdf
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