Govia Thameslink Railway’s proposed changes to ticket offices: Transport Focus response

31 October 2023

Transport Focus has responded to the proposed changes to Govia Thameslink Railway’s ticket offices.

We have published our assessment of all of the individual stations and overall proposals and correspondence with the operator during the consultation process.

Accessible versions of these documents are available for download.

Govia Thameslink Railway’s proposed changes to ticket offices - Transport Focus response

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Govia Thameslink Railway - Transport Focus clarification letter - 6 September 2023

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Govia Thameslink Railway - Transport Focus clarification letter - 6 September 2023 Large Print

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Govia Thameslink Railway - Transport Focus clarification letter - 6 September 2023 Plain Text

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Govia Thameslink Railway response letter - 27 September 2023

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Govia Thameslink Railway response letter - accessible version

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Govia Thameslink Railway’s proposed changes to ticket offices: Transport Focus response

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