Transport Focus consultation response on framework for determining redress...
Transport Focus welcomes the current consultation by the Office of Rail and Road, on the proposed...
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14 December 2016
In September, Secretary of State for Transport Chris Grayling MP asked Chris Gibb to head up a project board to improve the performance of Southern Rail. As part of his review, Chris Gibb asked Transport Focus to assist him with ensuring the passenger perspective is included. One strand was to boost the sample size on a number of Southern routes of the National Rail Passenger Survey that was already out in the field.
Click the link below to download the report.