National Rail strikes June 2022 – the passenger experience

11 July 2022

In the week of 20 June 2022 rail passengers across Britain who use National Rail services experienced significant disruption as a result of strikes by members of the RMT union.

This report on the passenger experience during the strikes summarises:

• the findings of our insight and observations during and before the week of the strikes
• and our recommendations in light of them.