Rail User Survey – train operator results

06 July 2022

The Rail User Survey asks passengers in Great Britain about experiences of travelling by rail and how satisfied they were with their most recent train journey (made in the last seven days).

This report shows the results by train operating company, focusing on overall satisfaction with the journey and some core aspects of the journey experience from 23 February to 26 June.

Rail User Survey - train operator results - 6 July 2022

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