Caledonian Sleeper Guest Satisfaction Survey
Transport Focus set up a guest satisfaction survey for Caledonian Sleeper which has been used to...
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Transport Focus evidence to the Transport Select Committee on coronavirus
08 April 2020
The Transport Select Committee has held an informal session with Secretary of State for transport Grant Shapps, and another public session with other ministers, looking at the impact of coronavirus on transport.
Transport Focus and London Travelwatch provided detailed briefing on the experiences and needs of transport users at this time.
Themes include information on changes to service patters, information on refund rules, and ensuring services are able to ramp back up once the situation changes.
Click below to download the briefing we sent for the initial hearing, and the follow-up information for the public hearing on 7 April 2020.