Caledonian Sleeper Guest Satisfaction Survey
Transport Focus set up a guest satisfaction survey for Caledonian Sleeper which has been used to...
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23 October 2020
This report from Transport Focus’s new road user community covers how they have been coping with the past seven months of Covid-19 restrictions and the pandemic in general, and how their travel patterns have changed. We also wanted to understand how our road users have been travelling and what has made their journeys better or worse during the pandemic.