Transport Focus consultation response on framework for determining redress...
Transport Focus welcomes the current consultation by the Office of Rail and Road, on the proposed...
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Williams Rail Review – Trust in train operators: an exploration of issues influencing passenger trust in rail
06 June 2019
Following research with passengers in 2014 and 2017 a question was included in the National Rail Passenger Survey to track levels of passenger trust with train companies. This report summarises this data.