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Working in partnership with London TravelWatch

Personal safety and security

Personal safety and security

Learning the lessons from Lewisham winter incident

Commenting on the findings of an investigation into the 2 March Lewisham incident published today...
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What’s next? Update to our Insight Plan

Want to know what we're currently working on or about to publish? Our Insight Plan sets out what...
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Rail industry efforts to make passengers feel safer working

Stopping rowdy passengers from boarding some trains and increasing the presence of staff have made...
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Passengers continue to rely on railway staff

Passengers still value the ‘human face’ of staff on the ground despite all the new technology...
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Transport Focus response to women-only rail carriages proposals

Labour leadership contender Jeremy Corbyn has said he would consult on women-only rail carriages on...
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Watchdog calls for safety assurance at London Bridge

Passenger Focus has asked train companies Thameslink and Southern, together...
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Autumn 2013 National Passenger Survey

The results of the autumn wave of Passenger Focus's rail National Passenger Survey (NPS) are...
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Evidence to House of Commons Transport Committee – Inquiry into safety...

This is the evidence that Passenger Focus, in partnership with London TravelWatch, submitted to the...
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Passenger satisfaction with personal security on the railway –...

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Anti-social behaviour on buses

This report on anti-social behaviour has been compiled from our most recent Bus Passenger Survey...
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Passenger Focus welcomes British Transport Police drive to increase size...

Passenger Focus today welcomed British Transport Police’s call for more members for its Citizens...
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Wales Community Safety Partnership Group

David Beer is presenting National Passenger Survey results to group meeting, particularly relating...
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British Transport Police strategy and financial plans 2013-18, policing...

Passenger Focus was invited by the British Transport Police (BTP) to comment on the BTP's strategy,...
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Hidden in Plain Sight – Response to the Equality and Human Rights...

The Equality and Human Rights Commission carried out an inquiry into disability-related...
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Criminal and anti-social behaviour on buses – summary report –...

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