Train stations Archives - Transport Focus

Train stations

DfT tap-in, tap-out train travel: Transport Focus comment

Commenting on the announcement of tap-in, tap-out pilot schemes for 90 rail stations in the West...

What makes for a clean and safe railway?

Transport Focus has worked with the Department for Transport to understand how cleanliness and...

Old Oak Common – impact of HS2 infrastructure works

Transport Focus undertook qualitative research amongst passengers using the Great Western Main Line...

Extension of the Midland Main Line electrification

Transport Focus undertook qualitative research amongst passengers using the Midland Main Line and...

Watchdog responds to new RMT strikes dates

Responding to the announcement of further RMT strikes in the run-up to Christmas, Transport Focus...

Rail passenger satisfaction dips

Rail passenger satisfaction overall has fallen from 87 per cent to 84 per cent in Transport...

Transport User Voice: March 2022

Results from our rail passenger survey, including passenger satisfaction by individual train...

Transport User Voice: February 2022

The latest on our Sort My Sign campaign, what we've been doing to get timetables to meet...

Suspension of services over Christmas – correspondence with Southern...

On Wednesday 5 January Transport Focus sent a letter to Angie Doll, managing director at Southern...

Engineering works at King’s Cross – passenger reactions to...

Network Rail is delivering a £1.2 billion investment programme to upgrade the East Coast Main...

High Speed Two (HS2) Passenger Panel Insights

Our customer community was a diverse group of 40 prospective users of the HS2 network. The...

What’s next? Update to our Insight Plan

Want to know what we're currently working on or about to publish? Our Insight Plan sets out what...

National Rail Passenger Survey – NRPS – Autumn 2016 – Main Report

We survey more than 60,000 passengers a year to produce the National Rail Passenger Survey...

2nd Annual UK Rail Station Regeneration and Development 2016

Louise Collins, our issues executive for franchising, will speak on improving the customer...