Motorway services Archives - Page 3 of 3 - Transport Focus

Motorway services

Transport User Voice October 2025 – Plugging the gap

Calling for an inclusive road network Our latest report has found that England's electric vehicle...

Transport User Voice October 2025 – Improving accessibility at...

Operators commit to accessibility pledge Motorway service operators Moto, Roadchef, Welcome...

No time to stop: why long-distance drivers avoid taking breaks

This research look at why some drivers are reluctant to stop during long journeys and what can more...

Making things better for Lorry Drivers – 12-month action plan

Today we published our 12-month, cross industry action plan aimed at improving facilities for Lorry...

Transport User Voice March 2025 – Accessibility at motorway services

Improving the visitor experience Last month Transport Focus hosted an industry workshop to...

Britain’s best motorway services named

Moto Rugby services on the M6 has been rated the best motorway services for the second year running...

Motorway Services User Survey 2023

Transport Focus carried out a large-scale survey on the experience of visitors to 120 of Great...

Less than half of lorry and coach companies satisfied with England’s...

Less than half (49 per cent) of freight and coach businesses are satisfied with England’s...

Transport User Voice – July 2023

In this month's Transport User Voice our chief executive Anthony Smith asks for a period of...

Best motorway services in Great Britain revealed

Rugby services on the M6, run by Moto, has been rated the best motorway services in a user survey...

Motorway Services User Survey 2022

Transport Focus carried out a large-scale survey on the experience of visitors to 119 of Great...

Motorway services – meeting summer demand and keeping road users...

With restrictions eased, journeys by road are increasing. A boom in domestic travel is likely as...

Motorway Services User Survey

Clarity of information – motorway services website assessment

Transport Focus wants to make sure transport users have the information they need to travel with...

Motorway Services User Survey 2020

Transport Focus carried out a large-scale survey on the experience of visitors to all 112 of...

Motorway Services User Survey 2019

Transport Focus carried out a large-scale survey on the experience of visitors to 111 of...

Motorway Services User Survey 2018

We have carried out a large-scale survey on the experience of visitors to 111 of England’s...

England’s best motorway services of 2018 revealed

Norton Canes (Roadchef) services on the M6 toll has been rated England’s best motorway services...

Annual report and accounts 2017-18

Transport Focus's Annual Report and Accounts was laid before Parliament on 12 July 2018.

What’s next? Update to our Insight Plan

Want to know what we're currently working on or about to publish? Our Insight Plan sets out what...

Motorway Services User Survey – Spring 2017

We have carried out a large-scale survey on the experience of visitors to all 112 of England’s...