Skip to main content
Transport Focus
  • GB
InsightPublicationsNewsAdvice and Complaints AboutContact including Press OfficeData Hub
Search
Working in partnership with London TravelWatch

bus passengers

bus passengers

Why are more people in Cornwall choosing the bus?

How can the industry entice people back onto the bus? We saw from the £2 fare cap that value for...
Read more

£2 bus fares – spreading the word

Transport Focus recently welcomed the extension of the Government's £2 bus fare cap to the end of...
Read more

Connect up when you level up

Last week we saw the latest projects to get Levelling Up Fund cash. Investment in these tough times...
Read more

Back Better Bus – supporting the improvements bus passengers want

Back in 2019, the Government announced an array of improvements that would transform bus services...
Read more

The road to recovery – attracting bus passengers back

With fewer people travelling and different working patterns likely to change transport demand for...
Read more

No change on the buses?

Covid-19 seems to be super-charging existing long-term trends. The shift in attitudes to working...
Read more

The direction of travel? What has the new Government promised?

Transport played an unusually large part in the election campaign. Promises, counter-promises and...
Read more

Meet the busketeers

A couple of weeks ago we launched a campaign to encourage more people in the West Midlands to Give...
Read more

Bus fares go up too.. let’s talk about it.. 

In all the blizzard of publicity around rail fare rises it often gets forgotten that bus fares move...
Read more

Passenger upheaval in Bristol

Bristol as a dynamic and growing city has had a tough few weeks when it comes to transport. And so...
Read more

Dismantling the barrier posed by ‘exact fare only’

Delivering improvements for bus passengers is a key objective of the West Midlands Bus Alliance,...
Read more

Meanwhile…buses on demand?

While we are currently focusing on helping rail passengers suffering chaotic services due to the...
Read more

Buses hit the headlines!

In a week where issues affecting bus passengers in England have made more national news than rail...
Read more

Bus lanes – helping passengers along

Why are bus lanes important? Here at Transport Focus we have a mass of evidence that clearly shows...
Read more

Disruption – the new normal? The customer perspective

Do you always get the best information during delayed bus journeys? Does the driver tell you how...
Read more

HS2: Birmingham Curzon Street and Interchange stations

I recently spent a very useful and interesting couple of hours in the company of HS2 looking at the...
Read more

Boosting bus services: my experiences in Cheshire

Always an interesting experience when you tip off a train somewhere new and you have not quite done...
Read more

Can you trust in the bus?

Today I’m talking at the Transport Times Bus Summit in London. I’m highlighting our new...
Read more

Supporting bus passengers

Squirreled away deep in the Department for Transports website are details of the payments made...
Read more

Is my bus service any good?

Well you should know as you use them. However, what you do not know is how good the others are. Is...
Read more

Boulevards and avenues

Milton Keynes.  A car town? Maybe, but could be a bus town too. We did some work with Arriva...
Read more

Earthworks

Interesting the different ways digging up the railways and roads is approached. The system of...
Read more

Showdown at Notter Bridge

I blogged last year about the absurd situation that grew up at Notter Bridge bus stops – see the...
Read more

Bus quality

While there are some strong regional variations over the years the rail industry has become more...
Read more

Round and round Manchester by bus

Spent the day with Julie Warburton, our bus passenger manager for the North West, testing out...
Read more

Cuts, cuts and more cuts

The quadruple whammy of changes to the fuel subsidy received by bus operators, changes to the way...
Read more

Norfolk Green buses

I’ve recently been up in North West Norfolk where I have had lots of opportunities to see and try...
Read more
Transport Focus
  • GB
Working in partnership with London TravelWatch
Quick links
Diversity and inclusionOur peopleWork for us
  • GB
Data and insight
Data hubOur insightAll publications
News and updates
NewsletterBlogRailway 200Board meetings
Connect
Contact including the Press OfficeTwitterLinkedIn
Privacy policyCookiesAccessibility
We are using cookies to give you the best experience on our site. By continuing to use our website without changing the settings, you are agreeing to our use of cookies.     Manage cookie settings
Accept cookies
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
__RequestVerificationTokensessionThis is an anti-forgery cookie used for preventing cross site request forgery attacks.
cookielawinfo-checkbox-advertisement1 yearSet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
csrftoken1 yearUsed to help protect the website against Cross-Site Request Forgery attacks
JSESSIONIDpastGeneral purpose platform session cookies that are used to maintain users' state across page requests.
MS030 minutesThis cookie is set by Microsoft to identify a particular session.
MSFPC1 yearThis cookie is set by Microsoft to recognize unique web browsers that visit Microsoft sites. It is used for advertising, site analytics, and other operational purposes.
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
CookieDurationDescription
_ga2 yearsThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_gtag_UA_2339728_11 minuteThis cookie is set by Google and is used to distinguish users.
_gid1 dayInstalled by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
_session_id3 daysThe cookie is used for storing information about the user session with a unique session ID. It stores the information like referrer, landing page etc.
CONSENT16 years 3 months 24 days 10 hoursThese cookies are set via embedded youtube-videos. They register anonymous statistical data on for example how many times the video is displayed and what settings are used for playback.No sensitive data is collected unless you log in to your google account, in that case your choices are linked with your account, for example if you click “like” on a video.
Google Analytics
vuid2 yearsVimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
CookieDurationDescription
__putma20 yearsNo description available.
_ptref1 dayNo description available.
_vizia_sessionsessionNo description
CX_4019212031 yearNo description
CX_4019221161 yearNo description
DcLcid3 monthsNo description available.
ep20130 minutesThis cookie is set by the provider Surveymonkey. This cookie is used for statistical analysis and website optmization. It gathers information on user's interaction with the SurveyMonkey- Widget on thewebsite.
ep2033 monthsNo description available.
FormsWebSessionId1 monthNo description
glassbox-session-id30 minutesNo description available.
MC11 yearNo description available.
SMsessionNo description available.
smcx_0_last_shown_atsessionNo description available.
SRM_B1 year 24 daysNo description available.
undefinedneverNo description available.
usenewauthrollout1 monthNo description
Save & Accept