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Rail scorecard

Rail scorecard

Latest rail scorecards published

Today (3 September) we published our September rail scorecard which covers the first four Rail...
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Rail passenger scorecard

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Grand Central scorecard

Grand Central's scorecard highlights how the it is performing on the journey elements that matter...
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Stansted Express scorecard

Stansted Express’ scorecard highlights how it is performing on the journey elements that matter...
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Gatwick Express scorecard

Gatwick Express’ scorecard highlights how the it is performing on the journey elements that...
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South Western Railway scorecard

South Western Railway’s scorecard highlights how the operator is performing on the journey...
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Transport for Wales scorecard

Transport for Wales’ scorecard highlights how the operator is performing on the journey elements...
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Elizabeth Line scorecard

The Elizabeth Line’s scorecard highlights how it is performing on the journey elements that...
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Great Northern scorecard

Great Northern’s scorecard highlights how the operator is performing on the journey elements that...
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London Northwestern scorecard

London Northwestern’s scorecard highlights how the operator is performing on the journey elements...
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Avanti West Coast scorecard

Avanti’s scorecard highlights how the operator is performing on the journey elements that matter...
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Chiltern Railways scorecard

Chiltern’s scorecard highlights how the operator is performing on the journey elements that...
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London Overground scorecard

London Overground’s scorecard highlights how the operator is performing on the journey elements...
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Thameslink scorecard

Thameslink’s scorecard highlights how the operator is performing on the journey elements that...
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TransPennine Express scorecard

TransPennine Express’ scorecard highlights how the operator is performing on the journey elements...
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Heathrow Express scorecard

Heathrow Express’ scorecard highlights how the operator is performing on the journey elements...
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ScotRail scorecard

ScotRail’s scorecard highlights how the operator is performing on the journey elements that...
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Greater Anglia scorecard

Greater Anglia’s scorecard highlights how the operator is performing on the journey elements that...
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Hull Trains scorecard

Hull Trains’ scorecard highlights how the operator is performing on the journey elements that...
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West Midlands Railway scorecard

West Midlands Railway’s scorecard highlights how the operator is performing on the journey...
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LNER scorecard

LNER’s scorecard highlights how the operator is performing on the journey elements that matter...
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CrossCountry scorecard

CrossCountry’s scorecard highlights how the operator is performing on the journey elements that...
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Northern scorecard

Northern’s scorecard highlights how the operator is performing on the journey elements that...
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c2c scorecard

c2c’s scorecard highlights how the operator is performing on the journey elements that matter...
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Great Western Railway scorecard

Great Western Railway’s scorecard highlights how the operator is performing on the journey...
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Southeastern scorecard

Southeastern’s scorecard highlights how the operator is performing on the journey elements that...
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Merseyrail scorecard

Merseyrail’s scorecard highlights how the operator is performing on the journey elements that...
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Lumo scorecard

Lumo’s scorecard highlight how the operator is performing on the journey elements that matter...
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Southern scorecard

Southern’s scorecard highlights how the operator is performing on the journey elements that...
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Nations and Regions scorecard

The nations and regions scorecard highlights how Network Rail is performing on the journey elements...
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Rail scorecard – May 2026 results

May 2026 results Avanti West Coast c2c Chiltern Railways CrossCountry East...
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Transport User Voice February 2026 – Rail passenger scorecard results

More to be done for passengers Back in February, Transport Focus published our second set of...
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East Midlands Railway scorecard

East Midlands Railway’s scorecard highlights how the operator is performing on the journey...
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Transport User Voice June 2025 – Rail passengers have their say

Train operator scorecard results How are train operators performing right now?   Transport...
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West Midlands Railway scorecard

West Midlands Railway’s scorecard highlights how the operator is performing on the journey...
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London Overground scorecard

London Overground’s scorecard highlights how the operator is performing on the journey elements...
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TransPennine Express scorecard

TransPennine’s scorecard highlights how the operator is performing on the journey elements that...
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Thameslink scorecard

Thameslink’s scorecard highlights how the operator is performing on the journey elements that...
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Transport for Wales scorecard

Transport for Wales’ scorecard highlights how the operator is performing on the journey elements...
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Southern scorecard

Southern’s scorecard highlights how the operator is performing on the journey elements that...
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Southeastern scorecard

Southeastern’s scorecard highlights how the operator is performing on the journey elements that...
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South Western Railway scorecard

South Western Railway’s scorecard highlights how the operator is performing on the journey...
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ScotRail scorecard

ScotRail’s scorecard highlights how the operator is performing on the journey elements that...
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Northern scorecard

Northern’s scorecard highlights how the operator is performing on the journey elements that...
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Merseyrail scorecard

Merseyrail’s scorecard highlights how the operator is performing on the journey elements that...
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LNER scorecard

LNER’s scorecard highlights how the operator is performing on the journey elements that matter...
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Great Western Railway scorecard

Great Western Railway’s scorecard highlights how the operator is performing on the journey...
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Great Northern scorecard

Great Northern’s scorecard highlights how the operator is performing on the journey elements that...
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East Midlands Railway scorecard

East Midlands Railway’s scorecard highlights how the operator is performing on the journey...
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Elizabeth Line scorecard

The Elizabeth Line's scorecard highlights how the operator is performing on the journey elements...
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CrossCountry scorecard

CrossCountry’s scorecard highlights how the operator is performing on the journey elements that...
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Chiltern Railway scorecard

Chiltern’s scorecard highlights how the operator is performing on the journey elements that...
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c2c scorecard

c2c’s scorecard highlights how the operator is performing on the journey elements that matter...
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Avanti West Coast scorecard

Avanti’s scorecard highlights how the operator is performing on the journey elements that matter...
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Transport User Voice April 2025 – Train operator scorecard

The latest results With rail fares rising once again last month do passengers feel like they are...
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West Midlands Railway scorecard

West Midlands Railway’s scorecard highlights how the operator is performing on the journey...
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TransPennine scorecard

TransPennine’s scorecard highlights how the operator is performing on the journey elements that...
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Thameslink scorecard

Thameslink’s scorecard highlights how the operator is performing on the journey elements that...
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Transport for Wales scorecard

Transport for Wales’ scorecard highlights how the operator is performing on the journey elements...
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Southeastern scorecard

Southeastern’s scorecard highlights how the operator is performing on the journey elements that...
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South Western Railway scorecard

South Western Railway’s scorecard highlights how the operator is performing on the journey...
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ScotRail scorecard

ScotRail’s scorecard highlights how the operator is performing on the journey elements that...
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Merseyrail scorecard

Merseyrail’s scorecard highlights how the operator is performing on the journey elements that...
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London Overground scorecard

London Overground’s scorecard highlights how the operator is performing on the journey elements...
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LNER scorecard

LNER’s scorecard highlights how the operator is performing on the journey elements that matter...
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Greater Anglia scorecard

Greater Anglia’s scorecard highlights how the operator is performing on the journey elements that...
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Great Western Railway scorecard

Great Western Railway’s scorecard highlights how the operator is performing on the journey...
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Great Northern scorecard

Great Northern’s scorecard highlights how the operator is performing on the journey elements that...
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East Midlands Railway scorecard

East Midlands Railway’s scorecard highlights how the operator is performing on the journey...
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Elizabeth Line scorecard

The Elizabeth Line's scorecard highlights how the operator is performing on the journey elements...
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CrossCountry scorecard

CrossCountry’s scorecard highlights how the operator is performing on the journey elements that...
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Chiltern Railway scorecard

Chiltern’s scorecard highlights how the operator is performing on the journey elements that...
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c2c scorecard

c2c’s scorecard highlights how the operator is performing on the journey elements that matter...
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Avanti West Coast scorecard

Avanti’s scorecard highlights how the operator is performing on the journey elements that matter...
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