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Train design

Train design

Improving passenger comfort: why we need good trains and sound track

Head of Innovation and Partnerships, Ian Wright will deliver the keynote speech 'Designing...
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Caledonian Sleeper guest satisfaction survey

Transport Focus set up a guest satisfaction survey for Serco Caledonian Sleeper which has been used...
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Turbostar trains interiors: what passengers want

Transport Focus worked with rolling stock leasing company Porterbrook to understand what passengers...
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Improving Turbostar trains: it’s what’s on the inside that counts

“The only things I’m bothered about are power points and comfy clean seats, because everyone is...
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Caledonian Sleeper guest satisfaction survey

Transport Focus set up a guest satisfaction survey for Serco Caledonian Sleeper which has been used...
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HS2 – What passengers want from train interiors

Transport Focus worked with HS2 Ltd and Arup to understand what passengers wanted from the layout...
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Caledonian Sleeper guest satisfaction survey

Transport Focus set up a guest satisfaction survey for Serco Caledonian Sleeper which has been used...
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New trains for the Merseyrail Network – What passengers want

Transport Focus worked with Merseytravel to establish what passengers wanted from new trains on...
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Trailblazing role of passengers in designing the Liverpool City Region’s...

“What features would you like to see on your new trains?” Transport Focus asked local people...
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High Speed Two (HS2) Passenger Panel Insights

Our customer community was a diverse group of 40 prospective users of the HS2 network. The...
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What’s next? Update to our Insight Plan

Want to know what we're currently working on or about to publish? Our Insight Plan sets out what...
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Tyne and Wear Metro: what passengers want from new trains

Nexus are planning to invest in new trains on the Tyne and Wear Metro.  They therefore asked...
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