Skip to main content
Transport Focus
  • GB
AboutInsightPublicationsNewsAdvice and Complaints Data HubCareersContact
Search
Working in partnership with London TravelWatch

Freight & logistics

Freight & logistics

Update to 12-month action plan for lorry driver facilities

In June 2025, Transport Focus published our 12-month, cross industry action plan aimed at driving...
Read more

Transport User Voice March 2026 – Lorry driver facilities in the...

Transport Select Committee session  Earlier this month, Transport Focus’ Chief Executive Alex...
Read more

Transport User Voice February 2026 – Future proofing our freight...

Keeping Britain moving Over the past two years, Transport Focus has gathered insights from more...
Read more

Transport User Voice December 2025 – Critical investment needed for...

Lorry Drivers’ Facilities Survey results  Security is a critical concern for HGV drivers....
Read more

Lorry Drivers’ Facilities Survey – Year two summary report

This report is part of our three-year programme, where we visit a representative third of...
Read more

Transport User Voice November 2025 – Lorry Drivers’ Facilities...

 Spotlighting the issues that matter to the logistics industry  In December, Transport...
Read more

Logistics and Coach Survey 2025

To operate effectively, logistics and coach businesses rely on a dependable and well-managed road...
Read more

Lorry driver facilities toolkit

Welcome to the social media campaign toolkit for the 12 Month action plan on lorry driver...
Read more

Making things better for Lorry Drivers – 12-month action plan

Today we published our 12-month, cross industry action plan aimed at improving facilities for Lorry...
Read more

Logistics and Coach Survey 2023/24

Transport Focus surveys logistics and coach businesses about their satisfaction with the motorways...
Read more

Transport Focus Business Plan

Transport Focus has published its new Business Plan which sets out an exciting programme of work...
Read more

Transport Focus Board meeting in public – May 2024

Transport Focus Board meeting in public – May 2024
Read more

Less than half of lorry and coach companies satisfied with England’s...

Less than half (49 per cent) of freight and coach businesses are satisfied with England’s...
Read more

Lorry drivers’ and roadside facilities: the user experience

Transport Focus is building a new survey to measure the experience of lorry drivers when they are...
Read more

Logistics and Coach Survey: Strategic Roads 2021-22

Transport Focus surveys logistics and coach businesses about their satisfaction with the motorways...
Read more

Less than half of logistics and coach companies rate England’s major...

Just under half – 46 per cent – of freight and coach managers are satisfied with England’s...
Read more

New Chair announced

Today the Department for Transport announced the new Chair of Transport Focus will be Nigel...
Read more

Workplan 2022-23

Here is Transport Focus’s workplan for 2022-23. We aim to make a difference by making...
Read more

Logistics and Coach Survey: Strategic Roads

Read more

Latest results published from Logistics and Coach Survey

Transport Focus has today published the latest results from its Logistics and Coach Survey:...
Read more

Calling lorry drivers – help us to help you

“Drivers are not offered the facilities they demand or indeed deserve… Why would anyone choose...
Read more

New survey reveals how logistics and coach companies rate England’s...

Two fifths of businesses that run lorries and coaches on England’s motorways and major ‘A’...
Read more

Logistics and Coach Survey: Strategic Roads

Transport Focus surveyed freight logistics and coach businesses who use the motorways and major...
Read more

Transport Focus welcomes new London TravelWatch director

Independent watchdog Transport Focus welcomes new London TravelWatch director Emma Gibson. Chief...
Read more

Motorway Services User Survey 2019

Transport Focus carried out a large-scale survey on the experience of visitors to 111 of...
Read more

Logistics and Coach Manager Survey: England’s strategic roads

This report provides a snapshot of how satisfied freight, logistics and coach operators are with...
Read more

Roads management must improve to keep the country on the move, say coach...

Latest user research from Transport Focus into the roads network managed by Highways England shows...
Read more

Operation Stack: Managing freight traffic in Kent public consultation...

Highways England has consulted on its proposed approach to reducing the congestion caused to road...
Read more
Transport Focus
  • GB
Working in partnership with London TravelWatch
Quick links
Our peopleCareersComplaint handling
  • GB
Data and insight
Data hubOur insightAll publicationsRail Customer Experience Survey
News and updates
NewsletterBlogBoard meetings
Connect
Contact (including press office)LinkedIn
Privacy policyCookiesAccessibility
We are using cookies to give you the best experience on our site. By continuing to use our website without changing the settings, you are agreeing to our use of cookies.     Manage cookie settings
Accept cookies
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT