timetable Archives - Transport Focus

timetable

Transport User Voice December 2025 – Putting passengers first this...

Communication is key Every year, thousands rely on trains to get home or away for the...

Passenger expectations of how rail engineering works are managed

In the latest report from Transport Focus, feedback from passengers gives a detailed picture of the...

Old Oak Common – impact of HS2 infrastructure works

Transport Focus undertook qualitative research amongst passengers using the Great Western Main Line...

A shorter window to plan rail travel?

The rail industry is proposing to change timetable planning rules, to provide timetables eight...

Avanti West Coast contract extension – Transport Focus comment

Responding to the Department for Transport's decision to extend Avanti West Coast's contract for a...

Caledonian Sleeper guest satisfaction survey

Transport Focus set up a guest satisfaction survey for Serco Caledonian Sleeper which has been used...

‘Back to basics’ – what passengers want from rail services

Better value fares, trains you can rely on and more of them please say passengers. Independent...

Watchdog responds to new RMT strikes dates

Responding to the announcement of further RMT strikes in the run-up to Christmas, Transport Focus...

Rail passenger views on printed timetables and how far in advance...

During the Covid pandemic, the rail industry paused the production of printed timetables, booklets...

Avanti timetable disruption – correspondence

Avanti West Coast has had a series of short-notice cancellations caused by staff shortages. It...

Transport User Voice: August 2022

What road was voted best for drivers? We take a look at summer days of disruption and how to get...

Transport User Voice: March 2022

Results from our rail passenger survey, including passenger satisfaction by individual train...

Transport User Voice: February 2022

The latest on our Sort My Sign campaign, what we've been doing to get timetables to meet...

Suspension of services over Christmas – correspondence with Southern...

On Wednesday 5 January Transport Focus sent a letter to Angie Doll, managing director at Southern...

New temporary train timetables – passenger watchdog responds

Responding to the announcement of temporary revised timetables due to staff shortages from Covid,...

Transport User Voice: January 2022

Read a round-up of our 2021 wins across road, rail and bus. Our chief exec talks about some of the...

Transport User Voice: November 2021

How often passengers told us they expect to travel in future, our director talks about all the...

Have your say: changes to LNER ticket office hours

LNER has proposed changes to the ticket office opening hours at 13 of its stations. Under...

Transport User Voice: August 2021

Read about our Sort My Sign campaign, how we've helped improve roads for disabled road users and...

Increase in rail services – Transport Focus comment

Commenting on the increase in rail services from Sunday 16 May, Transport Focus chief executive...

Reduced rail services – Transport Focus comment

Commenting on reductions to rail services to reflect lower demand and staff shortages, Transport...

Principles for amending public transport timetables

In the coming days and weeks it is likely that public transport timetables will be reduced,...

Rail timetable planning for 2021 – Transport Focus comment

Commenting on concerns raised by the Office of Rail and Road about timetable planning for 2021 and...

Transport Focus comment on ORR Glaister report and launch of new Rail...

Learning that Transport Secretary, Chris Grayling MP, has announced a new Rail Review, Anthony...

Action on timetables: Network Rail ordered to improve

Today the regulator issued an action plan for Network Rail to resolve serious issues with its...

Good news for passengers in north west as rail services restored

Today Northern confirmed that from 30 July it will reintroduce 75 per cent of services removed...

Transport Focus submissions to the Glaister Inquiry into rail timetable...

On 4 June 2018 the Secretary of State for Transport announced that an inquiry would be undertaken...

December timetable changes

Responding to the announcement of a phased approach to introducing the December rail timetable,...

‘Something better change’

The pop song by the Stranglers probably sums up the feelings of rail passengers caught in the...

Misery for many – so what can be done?

Many rail passengers have faced daily delays, confusion and cancellations since a new timetable...

Rail timetable crisis in the north – watchdog calls special Board meeting

The independent watchdog has called train operators to a special Board meeting to explain what's...

‘Do more to compensate passengers’, watchdog tells rail industry

Today Transport Focus sets out demands on behalf of passengers hit by rail timetable chaos. The...

Special Transport Focus Board Meeting, Manchester

Rail passengers have suffered frustrating disruption since 20 May, when a new timetable was...