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Consultation responses

Consultation responses

New stations for Wales – Transport Focus consultation response

Transport Focus has responded to the consultation on plans for five new stations in South-East...
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West Yorkshire Combined Authority bus reform consultation response

A public consultation on bus reform in West Yorkshire ran from 10 October to 7 January setting out...
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Response to Senedd Climate Change, Environment and Infrastructure...

Transport Focus response to the Senedd Climate Change, Environment and Infrastructure Committee...
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Logistics and Coach Survey: Strategic Roads

Transport Focus asked logistics and coach businesses how satisfied they are with England’s...
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Connecting the country: our long-term strategic plan to 2050 – Transport...

Transport Focus has responded to National Highways’ consultation Connecting the country: our...
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Response to Department for Transport consultation on revisions to the...

In Spring 2023 the Department for Transport consulted on draft revisions to its National Networks...
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Shaping the future of England’s strategic roads: Transport Focus...

Transport Focus has responded to the Department for Transport’s consultation Shaping the future...
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Transport Focus response to Office of Rail and Road consultation on...

In April 2023 the Office of Rail and Road consulted on proposals from Network Rail to modify the...
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Accessible transport legal obligations Transport Committee Inquiry –...

The House of Commons Transport Committee launched an inquiry into the legal obligations surrounding...
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Office of Rail and Road (ORR) proposals for Control Period 7 – holding...

ORR consulted on how it intends to hold Network Rail to account for delivery of the commitments in...
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Transport for London (TfL) proposal to remove Day Travelcards consultation...

TfL consulted on proposals to remove the Day Travelcard product. Our response via TfL's have your...
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Transport Focus response to consultation on rail Penalty Fare value reform

Transport Focus's response to the Department for Transport’s consultation on the proposed changes...
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Welsh Government National Transport Delivery Plan – Transport Focus...

​Transport Focus has responded to the Welsh Government consultation on its National Transport...
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Welsh Government bus legislation proposals – Transport Focus Wales...

Transport Focus Wales has responded to the Welsh Government consultation on proposals for new...
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ScotRail ticket office consultation

ScotRail ran a 21-day consultation with proposals for amending ticket office hours at many of its...
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Transport Scotland bus services consultation – Transport Focus...

Transport (Scotland) Act 2019 aims to improve service quality and efficiency of bus services. This...
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ScotRail May 2022 timetable consultation – Transport Focus response

ScotRail’s May 2022 proposed timetable is geared to being a foundation to encourage a return to...
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LNER proposed ticket office changes – Transport Focus response

LNER has proposed changes to the ticket office opening hours at 13 of its stations. Under the...
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Transport Focus responds to Senedd Committee call for priorities

Transport Focus has submitted a response to the Senedd Climate Change, Environment and...
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The consumer experience at public electric vehicle chargepoints

As part of its work representing the interests of users of England’s motorways and major ‘A’...
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East coast mainline timetable consultation

The east coast mainline is one of the UK's vital rail routes. Carrying more than 20 million...
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Swansea Bay and West Wales Metro Consultation

Welsh Government and Transport for Wales are working in partnership with Carmarthenshire, Neath...
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Transport Focus responds to Wales rail infrastructure inquiry

​The House of Commons Welsh Affairs Committee is running an inquiry into the responsibility,...
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Transport Focus response – impact of Covid-19 on Greater Manchester...

Last year, we responded to Greater Manchester Combined Authority’s consultation on proposals for...
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Transport Focus responds to Wales Transport Strategy

Welsh Government put plans out for consultation on Llwybr Newydd: a new Wales transport...
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Manchester City Centre Transport Strategy: Transport Focus response

Transport Focus has responded to the draft Manchester City Centre Transport Strategy consultation,...
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Transport Focus response to Greater Manchester bus consultation

Greater Manchester Combined Authority has run a consultation on a proposed bus franchising scheme....
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Blake Jones review: Transport Focus submission

The Blake Jones review is one of many following the May 2018 timetable crisis. It focuses on the...
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Aviation 2050 Strategy – Consultation response

In its draft strategy on the future of UK aviation the Government made a proposal to extend the...
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Williams Rail Review – Passenger representation

This is Transport Focus's fifth submission to the Williams Review. As with all four other previous...
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Response to Welsh Government’s White Paper on improving public...

Transport Focus has responded to the Welsh Government's White Paper on proposals to reform the...
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Williams Rail Review: what do passengers want?

In this, the first of several submissions, Transport Focus sets out what passengers have said they...
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Transport Focus provides evidence for Welsh rail service scrutiny

Transport Focus has provided evidence to a key Welsh Assembly committee to assist with its scrutiny...
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Evidence to the Rural Economy and Connectivity Committee on the Transport...

Robert Samson, senior stakeholder manager, has given our evidence on smart ticketing and buses to...
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Bus Services Act 2017 – Transport Focus reply to Consultation on...

The Department for Transport has consulted on ways to improve information for bus passengers...
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Cross Country rail franchise: consultation response

When new franchise deals are let we want to see passenger views at the heart of the decisions about...
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Operation Stack: Managing freight traffic in Kent public consultation...

Highways England has consulted on its proposed approach to reducing the congestion caused to road...
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Operation Stack public consultation response

Transport Focus responds to the Operation Stack public consultation in July 2018.
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Services for disabled rail passengers – a consultation response

In 2016-17, 1.2 million requests for assistance were booked by passengers to help them complete...
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A303 Stonehenge consultation – Transport Focus response

Transport Focus's response to Highways England's A303 Stonehenge public consultation.
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Great Western rail franchise: consultation response

Transport Focus welcomes the opportunity to provide a rail passenger’s perspective as the future...
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Highways England Initial Report – Transport Focus response

Highways England, the body responsible for managing the Strategic Road Network (SRN) – 4300 miles...
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Community rail consultation – Transport Focus response

Transport Focus supports Community Rail Partnerships (CRP) and agrees they bring benefits as set...
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Changes to complaints handling guidance consultation – Transport...

Transport Focus acts as an advocate on behalf of passengers and works with rail companies to try...
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East Midlands rail franchise consultation response

When new franchise deals are let we want to see passenger views at the heart of the decisions about...
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Insight Plan 2017-18: Making a difference for transport users

Our Insight Plan sets out what insight work we have recently published and plan to carry out – we...
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Greater Anglia application to change ticket office hours – Transport...

Greater Anglia is proposing to proceed with an application to close the ticket offices where they...
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The West Coast franchise – our consultation response

When the requirements of the next InterCity West Coast (ICWC) franchise are established, it is...
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Wales and Borders rail franchise – consultation response from...

When new franchise deals are let we want to see passenger views at the heart of the decisions about...
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West Midlands franchise – consultation response from Transport Focus

When new franchise deals are let we want to see passenger views at the heart of the decisions about...
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GTR consultation on ticket office changes – Transport Focus response

Govia Thameslink Railway (GTR) has proposed changes to how ticket offices will be staffed at over...
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Operation Stack inquiry – Transport Focus’s written evidence...

The Transport Committee took evidence on the impact of Operation Stack on 14 October 2015 following...
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CrossCountry franchise Direct Award – Transport Focus submission to...

When new franchise deals are let we want to see passenger views at the heart of the decisions about...
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The South Western franchise – consultation response from Transport Focus

When new franchise deals are let we want to see passenger views at the heart of the decisions about...
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Highways England’s consultation on a proposed lorry park in Kent –...

Highways England launched a public consultation on a proposal to create a permanent lorry park...
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PR18 Reviews of Schedules 4 and 8 of track access contracts –...

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ORR review – Transport Focus’s evidence

The Department for Transport (DfT) held a review of the current regulatory regime for the railways....
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Shaw Review – Transport Focus response

The Shaw Review is looking at the future shape and financing of Network Rail. As part of this...
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Consultation feedback on changes to the National Rail Passenger Survey

Transport Focus has consulted on proposed changes to the National Rail Passenger Survey. These...
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Competition in passenger rail services in Great Britain

This is Transport Focus's response to the Competition and Markets Authority consultation on...
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Bus and community transport services in Wales – input from a passenger...

This is Transport Focus's contribution to the Enterprise and Business Committee’s inquiry into...
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Retail Market Review – Transport Focus consultation response

The Office of Rail and Road was consulting on its emerging findings on how the ticket retailing...
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Public transport ticketing schemes block exemption: Transport Focus...

The Competition and Markets Authority was conducting a review of the ‘block exemption’. This is...
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MetroBus Quality Partnership Scheme – Transport Focus response

This report provides an overview of Transport Focus' response to the West of England...
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East Anglia rail franchise consultation – Passenger Focus response

Passenger Focus welcomes the opportunity to provide a rail passengers’ perspective as the...
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Wales National Transport Plan – Passenger Focus submission

In line with our remit focusing on rail passenger representation in Wales, this submission focuses...
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Passenger Focus submission – Commission on Devolution in Wales

Passenger Focus is the statutory watchdog for rail passengers in Great Britain; and for bus, tram...
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Passenger Focus’s analysis and recommendations for the East Midlands...

The current East Midlands franchise – operated by Stagecoach-subsidiary East Midlands Trains...
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Passenger Focus proposals for the London Midland Direct Award

In advance of the discussions between the Department for Transport and London Midland, Passenger...
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The passenger impact of engineering overruns at London King’s Cross and...

Passengers travelling to and from London King’s Cross and London Paddington were badly let down...
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East Midlands Trains feedback exercise data

This is an Excel spreadsheet of the feedback gathered from East Midlands Trains' passengers about...
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Retail Market Review consultation – Passenger Focus response

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ORR consultation: Towards a code of practice on retail information –...

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TransPennine Express and Northern rail franchise consultations –...

Passenger Focus welcomes the opportunity to provide a rail passengers’ perspective as the...
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Response to Senior Traffic Commissioner’s consultation on bus...

Passenger Focus has responded to the Senior Traffic Commissioner's consultation on guidance on bus...
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West Coast franchise direct award – Passenger Focus submission to the...

Passenger Focus believes that when the franchises are awarded it is vital that the needs of...
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Tyne and Wear Quality Contracts Scheme proposal – Passenger Focus...

The proposed Quality Contracts Scheme (QCS) in Tyne and Wear would change the way in which bus...
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Senior Traffic Commissioner punctuality consultation – Passenger...

Our research shows that improving punctuality is bus passengers’ top priority; their satisfaction...
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Evidence to House of Commons Transport Committee – Inquiry into safety...

This is the evidence that Passenger Focus, in partnership with London TravelWatch, submitted to the...
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Evidence to the House of Commons Transport Committee – Passenger...

This is the evidence that Passenger Focus submitted to the House of Commons Transport Committee...
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Memorandum to the Transport Committee – Winter resilience in...

Passenger Focus has submitted evidence to the Transport Committee’s Inquiry into winter...
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Southeastern franchise Direct Award – Passenger Focus submission to...

The existing Southeastern franchise has run for a considerable time, during which there have been...
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Greater Anglia franchise Direct Award – Passenger Focus submission...

The Greater Anglia Direct Award follows a very short franchise, which was itself extended.  By...
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Northern franchise Direct Award – Passenger Focus submission to the...

The existing Northern franchise has run for a considerable time, during which there have been some...
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Draft Determination Periodic Review – Passenger Focus response

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Consultation on a Statutory Quality Partnership in Kent – Passenger...

This is Passenger Focus’s response to Kent County Council’s consultation on bus facilities and...
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Passenger Focus response to consultation on Manchester bus priority package

Transport for Greater Manchester consulted residents, passengers and stakeholders on a package of...
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Passenger Focus response to the Transport Select Committee’s Inquiry...

Passenger Focus welcomes the opportunity to present evidence to the Committee as we and our...
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Disabled Persons Transport Advisory Committee (DPTAC) consultation –...

Passenger Focus has responded to the Department for Transport’s second round of consultations on...
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European Railway Agency consultation on revising the technical...

On 31 October 2012 the European Rail Agency (ERA) issued its consultation on proposed amendments to...
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Passenger Focus response to DfT consultation on rights of passengers...

Passenger Focus response to the Department for Transport’s consultation on the implementation of...
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Bus Subsidy Reform – Passenger Focus response

Passenger Focus has submitted a response to the Department for Transport’s consultation into...
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National Assembly for Wales Enterprise and Business Committee Inquiry into...

Passenger Focus has no remit for bus passenger representation within Wales, so this submission...
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Passenger Focus response to NEXUS Tyne and Wear region draft bus strategy...

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Passenger Focus response to ORR consultation on transparency

As transparency is playing an increasingly important role in the delivery of government objectives...
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Passenger Focus response to the Office of Rail Regulation’s (ORR)...

Passenger Focus has responded to thye Office of Rail Regulation's (ORR) consultation on Network...
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DPTAC (Disabled Persons Transport Advisory Committee) consultation...

This is Passenger Focus's response to a Department for Transport consultation on the future of the...
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Application of EU Regulation 181/2011 concerning the rights of passengers...

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The InterCity East Coast franchise – a consultation response from...

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The ‘Combined’ franchise – a consultation response from...

Passenger Focus believes that when the requirements of the combined franchise are established it is...
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The South Eastern franchise – a consultation response from Passenger...

Passenger Focus believes that when the requirements of the South Eastern franchise are established...
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Rail Decentralisation – Passenger Focus response to the...

The consultation document asks a number of questions about the various models for decentralisation....
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Passenger Focus response to South Yorkshire Passenger Transport...

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Passenger Focus response to the Government’s rail fares and ticketing...

This report provides our response to the Government’s consultation; summarises our research and...
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What passengers want from the East Coast rail franchise – An initial...

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Passenger Focus email submission to the Office of Fair Trading regarding...

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Thameslink franchise 2013 onwards: an initial submission from Passenger...

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The Essex Thameside franchise: A consultation response from Passenger...

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The Great Western Franchise consultation response from Passenger Focus

Passenger Focus welcomes the opportunity to provide a rail passengers’ perspective as the...
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Passenger Focus response to ORR regulating passenger franchisees in...

A greater role for ORR regulating passenger franchisees in England & Wales Passenger Focus...
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Passenger Focus response to the industry briefing on the proposed alliance...

Industry Briefing on the proposed alliance between Network Rail and South West Trains
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Passenger Focus response to Transport Scotland consultation ‘Rail...

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Hidden in Plain Sight – Response to the Equality and Human Rights...

The Equality and Human Rights Commission carried out an inquiry into disability-related...
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Passenger Focus response to Virgin Trains proposal to change the opening...

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Passenger Focus response – British Transport police: 2012/13 Budgets...

Thank you for your letter, dated 23 December 2011, providing Passenger Focus with an opportunity to...
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Passenger Focus response – Proposal to change Tunbridge Wells &...

The electronic National Rail Timetable (eNRT) #206 and Southeastern’s ‘Mainline 5’ timetables...
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The Great Western franchise 2013 onwards: an initial submission from...

Revised franchise policy indicates the Government intends to let longer franchises where possible...
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Passenger Focus response to Government’s Red Tape Challenge

General comments: Passenger Focus recognises the drive towards increasing efficiency. Inefficiency...
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Passenger Focus response to ORRs consultation on competition

Dear Mr Quill The potential for increased on-rail competition Thank you for the opportunity to...
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Passenger Focus response to the rail industry’s Initial Industry...

This document provides Passenger Focus’s response to the rail industry’s Initial Industry Plan...
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Passenger Focus response to Open Data Consultation

The fundamental issue for passengers stems from the fact that information enables choice and...
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Passenger Focus response on the proposed changes to ticket office opening...

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InterCity West Coast rail franchise – a summary of Passenger Focus...

The InterCity West Coast franchise – currently operated by Virgin Trains – is to be...
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Passenger Focus responds to SWT’s proposal to reduce ticket-office...

Passenger Focus appreciates that it is necessary from time to time to review staffing at stations,...
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The Rail Value for Money Study. A Passenger Perspective: Comments by...

Passenger Focus believes it is essential that the ‘post-McNulty’ debate does not get lost in a...
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Evidence to the Transport Committee inquiry on High Speed Rail

Passenger Focus welcomes the opportunity to respond to the Committee’s inquiry into High Speed...
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What passengers want from the InterCity West Coast rail franchise –...

This document contains the detailed research findings which informed the Passenger Focus submission...
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What passengers want from the InterCity West Coast rail franchise –...

This document contains the detailed research findings which informed the Passenger Focus submission...
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What passengers want from the InterCity West Coast rail franchise –...

This document, published in April 2011, sets out Passenger Focus’s advice to Government on what...
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Passengers’ comments on London Midland ticket office opening-hours

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Letter to London Midland Schedule 17

Proposed changes to schedule 17 of the Ticketing and Settlement agreement
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Passenger Focus’s response to Network Rail’s West Coast Main...

The numbers of people travelling by rail are increasing. Performance on the railways is steadily...
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Passenger Focus’s response to Network Rail’s London and South East...

Passenger Focus supports the broad objectives behind the Route Utilisation Strategy (RUS) process,...
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Passenger Focus response to Network Rails West Midlands and Chilterns...

Passenger Focus’s response to this consultation is informed by liaison with stakeholders and user...
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Passenger Focus’s response to Network Rail’s Northern Route...

The number of people travelling by rail continues to increase. Passenger journeys within the three...
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Passenger Focus’s response to Network Rail’s Scotland Route...

The number of people travelling by rail is increasing, with over 76 million passenger journeys on...
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Track access rights on the West Coast Main Line

We note that the following WCML access applications have been made: Department for Transport...
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Passenger Focus review of passenger information during snow disruption

Headline Findings 1. The National Rail Enquiries (NRE) website appears to have coped well with...
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Passenger Focussed Franchising

Passengers do not exist in a vacuum. They know that tough decisions on public spending are being...
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Passenger Focus response to DfT Intercity East Coast rail franchise...

This document provides Passenger Focus?s response to the Department for Transport?s (DfT)...
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Passenger Focus’s response to the Essex Thameside franchise (June 2010)

This document provides Passenger Focus?s response to the Department for Transport?s...
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Greater Anglia rail franchise: what passengers want

Passengers using the Greater Anglia franchise are among the least satisfied in Great Britain....
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Passenger Focus response to the Association of Train Operating Companies...

Thank you for inviting our comments on ATOC?s review of rail fares policy. As you will be aware...
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Passenger Focus response to South West Trains proposals to reduce ticket...

Passenger Focus objects to the proposals to reduce ticket office opening hours on the grounds that...
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Issues to consider in the development of Station Travel Plans

Passenger Focus welcomes the Southern initiative to introduce Travel Plans at 30 stations across...
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Passenger Focus response to ‘National Rail Penalty Fares Rules,...

Passenger Focus welcomes the opportunity to comment on the proposed changes to the existing penalty...
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Passenger Focus response to Eurostar inquiry

This submission is designed to develop and reinforce some of the issues covered at our meeting...
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Summary – What passengers want from the Essex Thameside rail...

The Essex Thameside franchise currently run by c2c will end in May 2011. Passenger Focus has...
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What passengers want from the Intercity East Coast rail franchise –...

The Intercity East Coast (ICEC) re-franchising is the second occasion on which Passenger Focus has...
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Summary – What passengers want from the Intercity East Coast rail...

This brochure summarises Passenger Focus?s advice to Government about what passengers want from the...
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What passengers want from the Essex Thameside rail franchise – a...

Passenger Focus is pleased to have been invited by DfT to make a submission to help inform its...
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Passenger Focus response to LCO (Transport) consultation

Passenger Focus, the independent consumer watchdog for Great Britain, welcomes the opportunity to...
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Passenger Focus response to Southern’s ‘East Coastway December...

Passenger Focus welcomes the opportunity to comment on Southern proposals for timetable changes on...
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Passenger Focus response to Major Sporting Events consultation

Passenger Focus, the independent consumer watchdog for Great Britain, welcomes the opportunity to...
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Passenger Focus response to Network Rail’s Great Western Route...

Passenger Focus welcomes the significant work and analysis that has gone into preparing the Great...
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Passenger Focus response to Network Rail’s Wales Route Utilisation...

The numbers of people travelling by rail are increasing. Performance on the railways is steadily...
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Wales RUS response – Welsh translation – Ymateb Passenger...

Ymateb Passenger Focus i Ddrafft Ymgynghori Network Rail o Strategaeth Defnyddio Llwybrau (RUS) yng...
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Passenger Focus response to Network Rail’s East Midlands Route...

Passenger Focus?s response to Network Rail?s East Midlands Route Utilisation Strategy (RUS) draft...
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Passenger Focus response to DfTs ‘The Rail Passengers’ Rights and...

Passenger Focus response to the Department for Transport's 'The Rail Passengers? Rights and...
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Passenger Focus response to DfTs ‘Developing a strategy for smart...

Passenger Focus response to the Department for Transport's 'Developing a strategy for smart and...
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Executive summary – Passenger Focus response to Network Rail’s...

The number of people travelling by rail has been increasing, with further substantial...
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Passenger Focus response to Network Rail’s Sussex Route Utilisation...

Passenger Focus commends the significant work and analysis that has gone into preparing the Sussex...
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Passenger Focus response to Network Rail’s Kent Route Utilisation...

The numbers of people travelling by rail are increasing. Performance on the railways is steadily...
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Executive summary – Passenger Focus response to Network Rail?s Kent...

The number of people travelling by rail has been increasing, with further substantial...
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Passenger Focus response to DfTs March 2009 consultation ‘Reforming...

This response sets out Passenger Focus?s views on the Government?s March 2009 consultation...
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Passenger Focus response to ‘European Commission proposal for a...

...The European Commission?s proposal for an EU Regulation concerning a rail network for...
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Passenger Focus response to Network Rail’s Merseyside Route...

Rail travel has seen unprecedented growth in passenger numbers. Performance on the railways is...
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Passenger Focus response to Network Rail’s Yorkshire and Humber Route...

Rail travel has seen unprecedented growth in passenger numbers. Performance on the railways is...
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Passenger Focus response to Transport Scotland consultation on proposed...

Thank you for inviting comments from Passenger Focus on proposed changes to the station closure...
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Passenger Focus response to DfT consultation on proposed new categories...

Thank you for your letter dated 11 September seeking comments from Passenger Focus on proposed...
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Passenger Focus response to First ScotRail franchise extension consultation

Passenger Focus welcomes the opportunity to respond to the ScotRail Franchise extension...
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Passenger Focus response to the Department for Transport consultation on...

We welcome the fact that the consultation document takes into account many of the points made in...
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Passenger Focus response to the Office of Rail Regulation’s draft...

Passenger Focus welcomes the opportunity to comment on ORR?s Periodic Review 2008 draft...
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Passenger Focus response to South West Trains’ proposals to reduce...

On 14 July 2008 South West Trains (SWT) advised Passenger Focus of their proposals to reduce...
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Passenger Focus response to c2c’s proposed franchise extension

Passenger Focus welcomes the opportunity to comment on the Department for Transport?s (DfT)...
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Passenger Focus response to Network Rail’s Lancs and Cumbria Route...

The numbers of people travelling by rail are increasing. Performance on the railways is steadily...
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Identifying what passengers want from South Central – Route Based...

In response to the invitation by the Secretary of State for Transport to provide a passenger...
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Executive summary – What passengers want from South Central –...

Passenger Focus warmly welcomes the opportunity to respond to the invitation to provide...
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What passengers want from South Central – Passenger Focus submission...

Passenger Focus warmly welcomes the opportunity to respond to the invitation to provide...
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Passenger Focus response to the Transport Select Committee –...

Passenger Focus, the independent national rail consumer watchdog, welcomes the opportunity to...
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Passenger Focus submission to the ORR on the investigation into Network...

Passenger Focus welcomes the decision by ORR to investigate the New Year overrunning engineering...
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Passenger Focus response to CrossCountry December 2008 timetable proposals

Passenger Focus representatives recently attended both your afternoon and evening stakeholder...
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Passenger Focus response to DfT on areas of concern for West Coast Main...

Passenger Focus representatives attended both of your recent events in Birmingham and Manchester...
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Passenger Focus response to Network Rail South London Route Utilisation...

Research recently undertaken for Passenger Focus has identified the priorities of London rail...
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Passenger Focus response to Network Rail’s East Coast Main Line...

We support the broad thrust of many of the options. Overall, however, Passenger Focus finds the...
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Passenger Focus response to Network Rail’s Greater Anglia Route...

Passenger Focus is the independent national rail consumer organisation. This paper sets out our...
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Passenger Focus’s formal response to Southeastern’s consultation on...

RPC [Passenger Focus predecessor organisation], London TravelWatch and the significant number of...
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Passenger Focus letter to the ORR – The leasing of rolling stock for...

Our original submission to ORR set out our concerns with the existing rolling stock market and the...
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Passenger Focus response to the Department for Transport’s consultation...

Passenger Focus, the national consumer organisation for rail passengers in Great Britain, makes the...
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Passenger Focus response to the Office of Rail Regulation regarding...

There are clear advantages arising from the WSMR proposals. It will provide additional services for...
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Passenger Focus response to Network Rail’s North West Route Utilisation...

North West rail passengers have recognised the progress that has been made by the industry to...
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Passenger Focus response to the Office of Rail Regulation’s sustainable...

The consultation offers positive solutions to an area which has not yet been thoroughly explored by...
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Passenger Focus response to the Brighton Main Line Route Utilisation...

Passenger Focus is the independent champion for rail passengers in Great Britain and exists to...
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Passenger Focus response to the Conservative party review of the rail...

As the statutory, independent body representing the interests of rail passengers, Passenger Focus...
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Consultation on implementation of the Brighton Mainline Route Utilisation...

On 29 September 2006 the Department for Transport (DfT) issued a consultation document on options...
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Passenger Focus response to Network Rail’s Scotland Route...

The numbers of people travelling by rail are increasing. Performance on the railways is steadily...
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Passenger Focused Franchises conference – feedback results

This document contains feedback from the Passenger Focused Franchises conference Wednesday 8...
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Passenger Focus response to Network Rail’s Scotland RUS Draft for...

The numbers of people travelling by rail are increasing. Performance on the railways is steadily...
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Passenger Rail Franchising – evidence given to Transport Select...

A memorandum about Passenger Rail Franchising to the Transport Committee from Passenger Focus.
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Passenger Focus response to Wales Transport Strategy Consultation

This document contains Passenger Focus's response to the Wales Transport Strategy Consultation.
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Passenger Focus’ response to Department for Transport proposals for...

This evidence informs our input to specific franchise consultations at route level. Where...
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Passenger Focus’s response to Department for Transport proposals for...

In June 2006, the Department for Transport consulted on its proposals for the new East Midlands...
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What passengers want from the new West Midlands franchise – an...

In June 2006, the Department for Transport consulted on its proposals for the new West Midlands...
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What passengers want from the new Cross Country franchise – an...

In June 2006, the Department for Transport consulted on its proposals for the new Cross Country...
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Passenger Focus’s response to Department for Transport proposals for...

This evidence informs our input to specific franchise consultations at route level. Where...
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What passengers want from the new East Midlands franchise – an...

In June 2006, the Department for Transport consulted on its proposals for the new East Midlands...
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c2c’s timetable consultation – Passenger Focus report

Passengers were consulted about c2c’s plans to make changes to the December 2006 timetable and...
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Proposals for the Mayor of London’s rail powers beyond the London...

Passenger Focus recognises that there are issues with the Mayor of London?s rail powers that need...
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Passenger Focus response to The Scottish Executive’s...

Passenger Focus welcomes the opportunity to comment on the above consultation. Passenger Focus...
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Passenger Focus response to the Greater Western franchise December 2006...

Whilst we admire the skill with which much of the timetable planning has been done, we are...
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Passenger Focus response to The Scottish Executive ‘Closures and...

Passenger Focus welcomes the opportunity to comment on the draft closures guidance. Passenger...
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Passenger Focus response to DfTs ‘Closures and minor...

Passenger Focus welcomes the opportunity to comment on the draft Closures Guidance. Passenger...
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The Brighton mainline Route Utilisation Strategy – Making it work...

This paper is issued by London TravelWatch and Passenger Focus to show how the principles of the...
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Summary of Passenger Focus response to the South Western franchise and...

Passenger Focus responded to the South Western franchise consultation document issued by the...
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Passenger Focus response to DfTs South Western franchise consultation

Passenger Focus welcomes the opportunity to comment on the aims and objectives of the franchise and...
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Passenger Focus response to Network Rail’s South West Mainline Rail...

Passenger Focus welcomes the opportunity to comment on the South West Main Line Route Utilisation...
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Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
__RequestVerificationTokensessionThis is an anti-forgery cookie used for preventing cross site request forgery attacks.
cookielawinfo-checkbox-advertisement1 yearSet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
csrftoken1 yearUsed to help protect the website against Cross-Site Request Forgery attacks
JSESSIONIDpastGeneral purpose platform session cookies that are used to maintain users' state across page requests.
MS030 minutesThis cookie is set by Microsoft to identify a particular session.
MSFPC1 yearThis cookie is set by Microsoft to recognize unique web browsers that visit Microsoft sites. It is used for advertising, site analytics, and other operational purposes.
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
CookieDurationDescription
_ga2 yearsThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_gtag_UA_2339728_11 minuteThis cookie is set by Google and is used to distinguish users.
_gid1 dayInstalled by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
_session_id3 daysThe cookie is used for storing information about the user session with a unique session ID. It stores the information like referrer, landing page etc.
CONSENT16 years 3 months 24 days 10 hoursThese cookies are set via embedded youtube-videos. They register anonymous statistical data on for example how many times the video is displayed and what settings are used for playback.No sensitive data is collected unless you log in to your google account, in that case your choices are linked with your account, for example if you click “like” on a video.
Google Analytics
vuid2 yearsVimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
CookieDurationDescription
__putma20 yearsNo description available.
_ptref1 dayNo description available.
_vizia_sessionsessionNo description
CX_4019212031 yearNo description
CX_4019221161 yearNo description
DcLcid3 monthsNo description available.
ep20130 minutesThis cookie is set by the provider Surveymonkey. This cookie is used for statistical analysis and website optmization. It gathers information on user's interaction with the SurveyMonkey- Widget on thewebsite.
ep2033 monthsNo description available.
FormsWebSessionId1 monthNo description
glassbox-session-id30 minutesNo description available.
MC11 yearNo description available.
SMsessionNo description available.
smcx_0_last_shown_atsessionNo description available.
SRM_B1 year 24 daysNo description available.
undefinedneverNo description available.
usenewauthrollout1 monthNo description
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