Uncategorised Archives - Page 8 of 21 - Transport Focus

Uncategorised

Putting a spotlight on rail performance

Rail passengers returned to their commute last week to find fares rising once again despite...

Report reveals decline in train assistance for disabled passengers

The Office of Rail and Road (ORR) has released its annual report on passenger satisfaction and...

Learning the lessons of timetable changes

Another timetable change on rail is happening this weekend. In a previous blog I highlighted how...

Higher cost, more hassle – proposed travelcard changes

One-day London travelcards are under threat. Transport for London is currently consulting on...

Rail strikes: passenger information leaves room for improvement

We’ve been following up to see if earlier suggestions to make rail strikes information clearer...

Give (replacement) bus a go…

Last week, the Transpennine Route Upgrade entered a very busy period of work, with a nine day rail...

What makes a good journey for you?

What makes a good journey for passengers? We’ll all have our own ideas and preferences. When...

Highways UK 2022: putting road users front and centre

Drivers using motorways and major ‘A’ roads have seen a number of improvements based on...

The Elizabeth Line: what’s it like?

I finally got to go on the new ‘Liz Line’. As part of a work outing down to Woolwich we were...

Diversity and inclusion at Transport Focus

Today we put our diversity and inclusion strategy on our website. Why is diversity and inclusion so...

Driving electric: how does it feel?

Smooth, quiet, hassle-free with great acceleration and braking! These were my initial...

Special delivery: recognising the value of lorry drivers

Many of us probably don’t give much thought to how our goods are transported or delivered to us....

The Great Trickle Back? Will space on buses and trains match demand?

Passengers are returning to bus and rail. As restrictions change people are returning to working in...

Choices, choices, choices?

How was your last journey? We ask around 1000 passengers this in our new rail and bus surveys each...

Getting my head around green issues

What does it all mean? Are you confused? People are pretty confused about how they can act...

How often do you get the train to work?

Before Covid-19 most people rarely worked from home, if ever. Of course many still don’t. Office...

M1 southbound on a Sunday afternoon…

Last Sunday afternoon, having dropped my daughter off at Leeds University, (tears all round) we...

Summer getaway: are motorway services ready?

The summer holidays are in full swing. And for many this year’s getaway is likely to mean a...

To cover or not to cover

Sunny morning today at Wandsworth Common as I waited for the 07.42 to Clapham Junction. Maybe 20...

Cleanliness – a hygiene factor?

What makes you feel safe to travel? Throughout the pandemic Transport Focus has asked passengers...

Passengers and the Williams-Shapps Plan for Rail

The way the rail industry works is probably not top of mind for many passengers catching a train...

Will transport be more accessible post-pandemic?

I am disabled and I find getting on and off buses and trains quite difficult without assistance. I...

A public transport vaccine bounce?

Does receiving a vaccine make people feel less concerned about using public transport? We’ve...

A reassuring stamp of approval?

Can safety ‘kitemarks’ reassure nervous passengers in future? The gradual, cautious, easing...

Has Covid-19 made transport less accessible?

Transport Focus research shows that many people have felt confident using public transport during...

Give me space on my bus journey

Are there times when those travelling by bus feel uncomfortable about their safety during the...

Covid travel: watchdog calls for better information for rail passengers

Providing clear and accurate information to passengers has always been a priority. Traditionally it...

Make Delay Pay: more to do to promote rail compensation?

It’s getting harder to remember life before coronavirus, it’s had such an impact on the way we...

The appliance of science

The perceived safety of travelling by public transport continues to be a key concern for many...

Three go on a Great Western Adventure

It felt good to be on an old route recently, both familiar and unfamiliar at the same time. I took...

Has the need for visible public transport staff risen during Covid-19?

Has the need for staff on public transport risen during the coronavirus pandemic? That’s the big...

Wow, train tickets can be confusing…

Working out what’s going on when you’re planning a train trip or buying a ticket isn’t always...

Cover up for a long winter?

The weather has cooled and the nights suddenly seem to be drawing in. The news has been...

How can transport operator websites better serve passengers during...

We know many passengers are still concerned about getting back on public transport. Alongside...

Building better journeys across the north – Transport Focus board meeting

How can journeys be improved for transport users across the north of England? This will be the...

Public transport – feeling safe and ‘in control’?

The return to school for many more children this week was a key milestone, but so far it doesn’t...

Back to school – all aboard the bus?

With all the recent focus on exam results it’s easy to forget that, in England and Wales, schools...

Motorway services: helping road users travel with confidence

Travel restrictions have been lifted just in time for summer and many are looking to make the most...

Perception precedes reality on public transport

Andy Warhol once said, ‘perception precedes reality’. The same might be said looking at the...

Sorting your signs – if it’s not clear, it’s not safe

When it comes to road signs, Transport Focus has a simple mantra: “if it’s not clear, it’s...

Clarity is key: championing better information for bus passengers

When it comes to information, clarity is key. The experience of these two bus passengers shows how...

Face coverings: more to do to rebuild confidence

Over the 12 weeks of Transport Focus’s Travel during Covid-19 survey there has been a steady...

Transport in Focus episode two

Back to work?

So, are we all set to return to work and hop on public transport on Monday? Today’s...

Clarity of messaging for public transport

Last weekend saw the opening of hospitality, pubs, hairdressers, and other parts of society again...

Quiet on the roads, but people are returning

“Was a bit surprised at how busy the roads were, more than expected, though still fairly quiet...

Coronavirus: watchdogs secure better information for rail passengers

As the lockdown gradually eases across England, Scotland and Wales, Transport Focus and London...

Social distancing – passengers have their say

This week the UK government announced that from 4 July, in England, the two-metre social distancing...

Motorway services – open for business as lockdown lifts

Non-essential shops are reopening and restrictions on the reasons you can make a journey by road...

One metre or two? What next for transport during the pandemic?

The latest wave of Transport Focus’s weekly Travel during Covid-19 survey is out today. The...

Transport in Focus – a new podcast from Transport Focus

Today we’ve launched 'Transport in Focus' - a new podcast that will take a deep dive on the work...

Face masks compulsory on public transport across England – day one

This morning our director, David Sidebottom, took part in several interviews for radio stations...

Transport, social distancing and face coverings – straight talking...

The biggest lockdown restriction change so far will take place on Monday as many non-essential...

Returning to travel – what happens now?

How are transport users feeling about returning to travelling? While Transport Focus’s weekly...

Covid-19 passenger information – is it crystal clear?

A week today, 15 June, sees further easing of lockdown restrictions in England – non-essential...

More freedoms, but how will people get around?

A big change for many of us this week as the lockdown restrictions have been eased – to varying...

Back to school? The transport user view…

Lockdown restrictions are being slowly eased, but what will this mean for transport users? We...

Steps for travelling safely and the safety of others

The Scottish Government today set out it’s guidance both for passengers and transport operators....

Clarity needed as public transport safety concerns grow

“The level of traffic has been noticeably increasing over the last two weeks, not just the last 7...

Season tickets refunds – what happens next?

“I understand the time taken at this time but I have had no correspondence and I am still out of...

Are Covid-19 fears changing travel habits?

“I think that people will be very worried about using public transport again because of the...

Cover your face if you can…

A key part of Government safer travel guidance, published today, is that passengers should cover...

How compatible is public transport and social distancing?

The lockdown continues but thoughts are inevitably turning to what the future might hold. After...

Reassurance crucial for transport users in any lockdown changes

If lockdown rules change, what will passengers and road users want to be reassured about? That’s...

Telling bus passengers about service changes

The impact on bus services for passengers and operators since the Government’s advice to avoid...

Motorway services: what’s available where in lockdown?

Many of us won’t have been anywhere near a motorway in recent weeks. Apart, perhaps, from going...

Suspending routes – tell passengers about the alternatives!

During lockdown, it is sensible to scale back the frequency of buses and trains – while making...

Essential journeys in London during the crisis – London TravelWatch...

Like transport providers across the rest of the UK, Transport for London (TfL) has had to...

Essential travel – what’s the right fare?

What is the right fare for an ‘essential journey’? That question arises because public...

Keeping Tyne and Wear and the North East moving

As you might expect after a number of weeks of isolation for most of us, passenger numbers are down...

Keeping our buses running

We know that buses are the workhorse of our public transport system. Transport Focus also knows...

Coronavirus season ticket refunds: keep passengers in the loop

Commuters with season tickets and passengers with advance purchase tickets now have tickets that...

Access for all? Keeping transport accessible in challenging times

These are challenging times for people who still need to travel. But the challenge must be even...

Coronavirus: transport users’ views across GB – 30 March

South West – Melanie Watson (Bus Policy Adviser and Co-Chair of Bristol Transport Board and Nina...

Coronavirus: motorway services remain crucial

It’s clear that slowing the spread of coronavirus means we are all having to do things very...

Understanding how bus passengers rate their service has never been more...

As Transport Focus publishes its latest Bus Passenger Survey, based on fieldwork completed between...

Coronavirus: transport users’ views across GB

In an unprecedented challenge facing our nations the actions taken by the transport industry across...

Coronavirus and London’s key workers: London TravelWatch guest blog

Londoners are used to many things disrupting their daily routines and travel plans, but coronavirus...

Coronavirus refunds – what’s happening for rail passengers

Earlier today the Department for Transport announced emergency measures to support the rail...

Coronavirus – what changes to bus and tram services means for passengers

Our buses and trams carry most of us on public transport across Great Britain. Getting us to places...

Coronavirus refunds and service cuts – don’t forget the passengers!

There may be fewer people travelling because of the coronavirus, but buses, coaches, trains and...

Coronavirus – can I get money back on my ticket?

As Coronavirus spreads and official advice changes, we are all thinking about our health and that...

Talking passengers’ language during disruption

Following my blog on information during disruption in Wales I wanted to look at the wider issue....

Learning from delays and disruption in Wales

How well do you think delays are dealt with on trains? Most importantly are you given the...

Get your voice heard – join a customer panel

What are your gripes on rail services? Or are there any positives you want to share from your...

Road sign not up to scratch? Let us know

Do you regularly see road signs that are unclear? Or have you missed your turnoff because a sign...

Rail passenger satisfaction varies as value for money stays low

Not even a north/south divide today as the latest Transport Focus National Rail Passenger Survey is...

How can drivers trust ‘smart’ motorways?

Colleagues and I visited the junctions 3-12 road upgrade works on the M4 last week. Big project –...

Bucking bus decline in the West Midlands

Transport Focus is encouraging people in the West Midlands to Give Bus A Go. So it is very...

New buses, running more often – what’s not to like

Basingstoke bus passengers can catch greener buses now that Stagecoach has launched its new fleet...

London TravelWatch is looking for a new director

It’s an exciting time for Transport Focus and London TravelWatch. We are starting to work more...

Do not travel! Can I claim?

The nights are drawing in and temperatures have now plummeted. But cast your mind back to the...

All-lane running on smart motorways: maintaining the trust of road users

Almost daily, drivers are hearing something in the media about safety on all-lane running smart...

Why not ‘Give bus a go’?

It is rather strange that bus use is declining in many parts of the country. Yet, those who use bus...

Blackpool Transport: outstanding use of feedback to drive change

After my comments last week about the power of the bus passenger survey it's logical to ask how...

The voice of the bus passenger – making a real difference

Every year Transport Focus carries out a Bus Passenger Survey to compare and benchmark what users...

Should bus operators provide more space for shopping bags?

Figures from the recent Bus Passenger Survey confirm that out of 41,000 people surveyed in England...

Rail passengers deserve better and soon

At the point most people are still enjoying the summer the railway turns one eye towards winter and...

Feeling the heat

Rail passengers and staff had a torrid time yesterday. Lots of cancellations, delays and some...

Make Delay Pay – claim compensation

The last time your train was late, did you claim compensation? If you did, well done! But...

A better experience cannot arrive too soon for disabled rail passengers

This morning I was keen to endorse the announcement of a new £20m fund for small-scale...

Making things plain: drivers rate their satisfaction with the strategic...

Drivers using the A19 through North Yorkshire, Teeside and County Durham were the most satisfied...

Rail passenger satisfaction buoyed by better reliability and new trains

Over 30,000 rail passengers told us about their last rail journey in the period from February to...

Trust and representation – upholding the passenger voice in any rail...

Despite considerable investment in infrastructure projects and new trains, public trust in the...

Getting to the airport: nudging choice is a challenge!

As air travel grows, how passengers choose to get to the airport is becoming more important for...

Getting Smart(er): on the road with Highways England North West

There is no substitute for getting down to the front line to see what is really going on. As part...

Make hay while the sun shines: preparing for extreme weather

As more balmy spring weather warms up, it’s a good time to remember that winter is always...

Make using the bus as easy as ordering pizza

What have buses and pizza got to do with each other? Well, young people say they can’t...

Adventures in the Cardiff Bay by night…

There’s no better way to test bus information than in a strange town on a dark wet night… A...

Big investments, big roadworks: visiting West Midlands upgrades

Colleagues and I spent two days last week with Highways England, some of its contractors, and the...

Virgin Trains – still standing?

Competition is generally good for consumers, forcing standards to rise and prices to fall. In rail,...

The great Easter getaway – make it a safe one

As the sun emerges, the nation (or at least part of it) is packing the car or the wheelie bag and...

Smarter roadworks from Junctions 4 to 11 on the M27?

A colleague of mine at Transport Focus recently spent a useful day with Morgan Sindall and BAM...

Sheffield Tram Train: 100 per cent passenger satisfaction – nirvana?

The 5000 passengers who told Transport Focus about their last tram journey in our latest survey...

Manchester Piccadilly: a tale of two stations

Piccadilly has always felt like two stations. The main terminus station under the big roof,...

Bus Passenger Survey in action driving change

A great example of feedback making real improvements for passengers came across my desk last week...

Govia Thameslink Railway fine – passengers must see the benefits

Govia Thameslink Railway (GTR) has been fined £5 million by the Office of Rail and Road over its...

‘Put passengers at the heart of the railway’ – welcome signals...

“I believe that for the railway to be successful it needs to put passengers at its heart.”...

Full speed to on demand services and integrated travel apps ?

I was interested to learn last week that Citymapper is to offer a simple way to use all sorts of...

It’s time to fix Britain’s broken rail fares system

Transport Focus’s extensive passenger research tells us that the case for changing all of...

The Williams Review – what do passengers want?

Over the past 20 years, there has been considerable investment in infrastructure and rolling stock,...

Rail passenger satisfaction – how is your train company doing?

In the latest results from our National Rail Passenger Survey published this morning, overall...

M6 roadworks – making a difference for road users

Since 2015 Transport Focus has carried out a wealth of research with road users to find out what...

Feeling safe on the bus: West Midlands considers new byelaws

It’s good to see some earlier work undertaken by Transport Focus still making a...

Save the planet and take the bus!…Is anyone listening?

Last week the Oxford Bus Company made a very interesting new pitch: ‘make one...

Season’s greetings, as coach and bus take the strain

Some buses continue to run on Christmas Day and Boxing Day and across the festive period. There is...

At last! The Rail Ombudsman arrives…

At last rail passengers will join other consumers in having access to free, independent, binding...

Speaking up for road users – our most significant and robust survey...

That well-known saying “what gets measured gets managed” is a routine reminder that any...

What, you may ask, is the point of that insight research?

In the course of speaking to over 170,000 transport users every year, Transport Focus uses, as you...

What do today’s passengers want from HS2? We make an effort to...

On Saturday 13 October Transport Focus held another brilliant workshop with our HS2 Customer...

On the road to bus and tram passenger satisfaction

Both of our annual bus and tram passenger surveys are underway again, with a team of researchers...

Liverpudlians informing the shape of future trains

Arriving in Liverpool to join other panelists participating today in a Rail Delivery Group fringe...

Passengers, the Glaister report and the Rail Review: something has to...

Most passengers on Britain’s platforms today have not been waiting for a Rail Review or...

Keeping the rail industry on track for passengers

For GTR passengers planning journeys online there are shoots of a recovery as timetables, that...

Fares freeze please as inflation figures announced

Passengers who have struggled through the timetable crisis will be amazed that there can be any...

M6 toll price increase – helpful timing?

The M6 toll road in the West Midlands put its prices up this week. It may only be 50p extra for a...

Eight long weeks of rail timetable problems…

We’ve just entered the eighth week since the 20 May timetable change went so badly wrong on the...

Give us a stable timetable now

The current timetable chaos on Thameslink, Great Northern and Northern is as saddening as it is...

May revolution! How are the timetable changes for you?

A rail timetable revolution is under way. Years in the planning, almost half of Britain’s 19,000...

What’s life on the road as a truck driver really like?

How do our facilities for HGV drivers compare to those in the US? This letter from a truck driver...

A303 Stonehenge consultation: time to have your say

The clear view of Stonehenge as drivers crawl past on the A303 in Wiltshire makes this one of the...

Bus drivers – making all the difference for passengers

The recent cold snap of weather in the UK has shown how vital transport is to everyone, whether...

Disruption – the new normal? The customer perspective

Do you always get the best information during delayed bus journeys? Does the driver tell you how...

Rail passenger complaints: a day in the life

Ever wondered how we help resolve rail passenger complaints? Halima Khan, a senior passenger...

Manchester – all change?

The Mayor of Greater Manchester, Andy Burnham, has set out his ambition for a ‘major overhaul’...

Improving West Yorkshire’s bus services

Huge improvements for transport users don’t always come from the big bang projects. Lots of...

Driving home for Christmas

As we head towards the festive period, transport will once again play a crucial role for people up...

Waterloo sunset: last night’s meltdown

My colleague, a ten-journey-a-week, 30 year Waterloo commuter, describes last night as one of the...

Dartford Crossing – what are road users’ experiences?

I recently spent a very interesting afternoon behind the scenes at the Dartford Crossing with...

Don’t give up on public transport

Why do people not use, or give up on, public transport? There was an interesting piece from...

A smooth journey? What do drivers need from road surfaces?

Nothing like the view from an HGV cab: “I’ve had times where I’ve had to move out of the...

Strikes – more info needed

Many rail passengers up and down the country are once more experiencing the uncertainty of how they...

Helping road users stuck in tailbacks: learning from the M1 and M3 jams

Most of you will have seen coverage of Tuesday’s traffic jam on the M1 northbound between...

95 days to go until Christmas, time to grab a bargain

Christmas can be a very busy time of year, planning shopping trips, panto outings, or seeing...

Congestion is slowing bus travel: what is being done in Bristol?

Traffic levels across the country are at an all-time high according to the latest traffic...

How was the great summer getaway for you? The application of the four...

Now that summer holidays are nearly over and school begins soon, it is time to reflect on our...

A close-up view of the Birmingham M5 roadworks

Had a really good opportunity recently, in the company of Highways England and its contractors, to...

Waterloo sunrise? The battle begins

Great investment is being made at London Waterloo to untangle the tracks, bring the disused...

What is the Scottish Government intending to make happen on the Scottish...

Transport Focus and others, over the years has endeavoured to make sure this spend focuses on what...

What is the Government intending to make happen on the English and Welsh...

A whole raft of documents are out today which set a course for the railways in England and Wales...

Keighley bus passengers test out no ticketing

An interesting trial is going on at the Keighley Bus Company Shuttle between Keighley and Bradford....

M3 roadworks at end, nearly! Then the M5 starts!

The epic ‘smart’ motorway roadworks on the M3 are nearly at an end - the end of an era! The...

Ouch! The Gibb report punches hard

Passengers using Southern, Thameslink and Gatwick express services in the last two years have...

Starship Enterprise arrives at Streatham: ‘Is this the Sutton train?’...

Not a lot has happened at Streatham station in South London over the years. Yes, frequency has...

Better journeys for cyclists, pedestrians and equestrians

Cyclists, pedestrians and equestrians use many of Highways England’s major ‘A’ roads...

Travelling by train this Easter?

I am not writing about engineering works and urging you to check your travel plans for the Easter...

No winners – Grand National day strikes

And they’re off! The trains that is… as well as the runners and riders in the race on Saturday....

What makes a really great bus journey?

We know that bus passengers need the basics right for reasonable satisfaction levels: the basics...

Rail strikes spreading North – getting the message out to passengers

Not many people look forward to Monday morning at the best of times, but today will have been...

Peaky peak riles rail passengers

The new National Rail Passenger Survey out today shows satisfaction with peak time performance is...

Southern Rail disruption: enough is enough

“I don't care anymore who is in the wrong or right - commuters are the ones being...

What does customer service mean to Northern passengers?

We know that the way a train company and its staff treat passengers is important in building trust...

Success for rail passengers: reform of penalty fares

There is something for passengers to applaud on this cool, damp December day. Over the weekend the...

Sunday peak in the Peaks

A colleague travelled with East Midlands Trains from Derby to London on a recent Sunday evening....

Smooth flow? Getting HGVs to Dover

Dover port matters to the UK. A recent report estimated that some 17 per cent of Britain’s...

When the orange cones come out…

Regular users of the strategic road network (SRN) will have likely experienced many different sets...

How will passengers find the two into one approach?

My train journeys between Manchester and London today provide a good opportunity to reflect on this...

Motorway services with a difference

You may have seen our recent research looking at roadside facilities. We are now working with...

Can measuring passenger experience boost bus passenger journeys?

The latest bus use figures, out this month, show a decline in bus passenger journeys in England of...

Working together for transport users

We all know that people make journeys from door to door, not necessarily station to station....

Bus stop improvements: welcome, but slow steps in Basingstoke

Great when your bus stop is improved but even better if it happens a bit quicker. My colleague, a...

Road users: Getting the message?

I would hope that communicating with the customer must rank very high on the agenda of every...

Lorry drivers need better facilities

From the smallest of vans to the heaviest lorries, the freight industry is vital to our economy....

The future of bus travel: Reading Buses set the pace?

Great to see a bus company really thinking about the future of bus travel and what the passenger...

Driverless vehicles – the future for UK roads?

These days you can’t move for stories about the future of travel on our roads involving...

Southern new timetable: compensation time!

Day two of the temporary Southern Rail timetable: how is it going for passengers? As you would...

Bus Services Bill: can it make a difference to passengers?

Members of the House of Lords will no doubt have many things on their mind as they scrutinise the...

The central London Tube map: information, control and power?

Our London office is near Blackfriars. Once you are here it is great for reaching many places in...

Modernisation….and other problems

The increasing numbers of passengers using many parts of the railway are well aware of the need for...

An hour on an all-stations Pacer train felt like a lifetime!

Much has been written and said about Pacer trains. More than 30-years old, these odd bus bodies...

Southern Blues

We try to avoid using anecdotes preferring to rely on our research to back up our arguments....

Older drivers: more or less satisfied?

Last month we had a team at the Silverstone racing circuit. No, we haven’t started our own racing...

Have a tramtastic day

‘Have a tramtastic day’…a phrase coined by Universal Studios employees in the USA as guests...

Heavy goods vehicles – an Achilles heel?

England’s motorways and major ‘A’ roads are relatively safe places to drive. However, when a...

We have four of the best designed bus stations in the world

In December I asked whether passengers would benefit from bus stops with a bit more creativity. It...

Life in the slow lane: driving the M25 and A21

Recently on a sunny Sunday morning I was heading down from south London to see my sister and her...

(Ad)Vantage Leigh and Manchester bus passengers

Passengers must be reeling! Great new buses in the north west with not only sockets, but tables...

Useful information on the roads

What roadside information do you need when travelling on motorways and major ‘A’ roads in...

Take a break: just where do you park a HGV?

I had a recent, graphic reminder of the facilities (or lack of them) that heavy goods vehicle (HGV)...

Waterloo sunrise?

Big changes afoot at Waterloo, Britain’s busiest railway station. Last year it was used by over...

Lending a helping hand

Most people take travelling by train for granted – they turn up at the station, get on the train,...

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.

Necessary

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Cookie	Duration	Description
__RequestVerificationToken	session	This is an anti-forgery cookie used for preventing cross site request forgery attacks.
cookielawinfo-checkbox-advertisement	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
csrftoken	1 year	Used to help protect the website against Cross-Site Request Forgery attacks
JSESSIONID	past	General purpose platform session cookies that are used to maintain users' state across page requests.
MS0	30 minutes	This cookie is set by Microsoft to identify a particular session.
MSFPC	1 year	This cookie is set by Microsoft to recognize unique web browsers that visit Microsoft sites. It is used for advertising, site analytics, and other operational purposes.
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Functional

Performance

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Cookie	Duration	Description
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_gtag_UA_2339728_1	1 minute	This cookie is set by Google and is used to distinguish users.
_gid	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
_session_id	3 days	The cookie is used for storing information about the user session with a unique session ID. It stores the information like referrer, landing page etc.
CONSENT	16 years 3 months 24 days 10 hours	These cookies are set via embedded youtube-videos. They register anonymous statistical data on for example how many times the video is displayed and what settings are used for playback.No sensitive data is collected unless you log in to your google account, in that case your choices are linked with your account, for example if you click “like” on a video.
Google Analytics
vuid	2 years	Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

Cookie	Duration	Description
__putma	20 years	No description available.
_ptref	1 day	No description available.
_vizia_session	session	No description
CX_401921203	1 year	No description
CX_401922116	1 year	No description
DcLcid	3 months	No description available.
ep201	30 minutes	This cookie is set by the provider Surveymonkey. This cookie is used for statistical analysis and website optmization. It gathers information on user's interaction with the SurveyMonkey- Widget on thewebsite.
ep203	3 months	No description available.
FormsWebSessionId	1 month	No description
glassbox-session-id	30 minutes	No description available.
MC1	1 year	No description available.
SM	session	No description available.
smcx_0_last_shown_at	session	No description available.
SRM_B	1 year 24 days	No description available.
undefined	never	No description available.
usenewauthrollout	1 month	No description