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Business Plan 2025-28 update

Today we're pleased to share our new Business Plan covering April 2025 to March 2028. This plan...
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Travelling to NHS locations – patients’ travel choices

We’ve all had to visit our GP surgery or the hospital for regular appointments, but have you...
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Integrated National Transport Strategy – passenger watchdog comment

Commenting on the Transport Secretary’s new Integrated National Transport Strategy, Transport...
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Transport Focus Business Plan

Transport Focus has published its new Business Plan which sets out an exciting programme of work...
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Commitments from the passenger watchdog as new Business Plan announced

Transport Focus publishes its new Business Plan today (22 May 2024) which sets out an exciting...
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Looking to the future: transport user’s priorities February

As we start 2024, we know that there are a number of challenges that face the transport industry...
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Christmas and New Year travel intentions survey

Transport Focus surveyed 2000 people from across Great Britain about their travel intentions over...
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Natasha Grice joins Transport Focus leadership team

Natasha Grice will take up the post of director at Transport Focus on 20 November 2023. Natasha...
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Transport Focus response to the announcement on HS2 and transport across...

Responding to the Prime Minister's announcement on HS2 and transport across the North and Midlands,...
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Response to Senedd Climate Change, Environment and Infrastructure...

Transport Focus response to the Senedd Climate Change, Environment and Infrastructure Committee...
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Transport Focus appoints new chief executive

Alex Robertson has been appointed chief executive of Transport Focus and will take up the post on 1...
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European Transport Conference

Ian Wright, our head of innovation and partnerships will be speaking at the European Transport...
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Transport Focus Board meeting in public – July 2023

Transport Focus Board meeting in public – July 2023
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Rail replacement bus and coach services – correspondence with rail...

Transport Focus is concerned that operation of planned rail replacement bus and coach services may...
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Transport Focus public board meeting in Bristol

The Transport Focus Board will host its next meeting in public in Bristol on Wednesday 19 July...
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Transport User Voice – June 2023 – Chief executive’s...

Step forwards...step backwards Good news for bus passengers in England as the Government has...
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Coronation and Eurovision travel

Transport Focus wanted to understand more about how and when passengers might be travelling during...
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Transport Focus Board meeting in public – March 2023

Transport Focus Board meeting in public – March 2023
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Anthony Smith steps down as Transport Focus chief executive

Anthony Smith, chief executive of independent watchdog Transport Focus, today announced that he...
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How can lorry driver rest stops be improved?

Have you ever thought about the lorry drivers that travel up and down the country delivering items...
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Christmas travel getaway 2022

Two in five people in Britain (42 per cent) plan to travel to visit friends or family over the...
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Christmas and New Year travel intentions survey

In a survey of 2000 people from across Great Britain Transport Focus asked people about their...
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Transport Focus Board meeting in public – November 2022

Transport Focus Board meeting in public – November 2022
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Welsh Government National Transport Delivery Plan – Transport Focus...

​Transport Focus has responded to the Welsh Government consultation on its National Transport...
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Transport Focus public Board meeting in Cardiff

Transport Focus will host a public board online meeting in Cardiff on Wednesday 23 November,...
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Board meetings

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Diversity and inclusion strategy, vision and plan

Transport Focus represents the interests of all transport consumers. We strive to make our work as...
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Diversity and inclusion

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Annual report and accounts 2021-22

Transport Focus’s annual report and accounts 2021-22, which includes the organisation’s...
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Testing different survey methods

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Stakeholder review 2022

Transport Focus makes a difference for current and potential future transport users. We use our...
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Scotland Board meeting

On Wednesday 18 May we held our latest public Board meeting. It was a hybrid event live streamed on...
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New Chair announced

Today the Department for Transport announced the new Chair of Transport Focus will be Nigel...
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Scotland Board meeting

We held a public meeting of the Transport Focus Board on Wednesday 18 May 2022 from 9.30am to...
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Workplan 2022-23

Here is Transport Focus’s workplan for 2022-23. We aim to make a difference by making...
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Transport Focus public Board meeting

​On Wednesday 30 March, Transport Focus held a public Board meeting featuring speakers on rail,...
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Transport Focus Board meeting in public – March 2022

Transport Focus Board meeting - Wednesday 30 March 2022.
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Week 81: Travel during Covid-19 survey

In the eighty-first week of Transport Focus’s travel during Covid-19 survey, we spoke to over...
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Experiences of women and girls on transport

Transport for the West Midlands has been selected as a Transport Champion in the ‘Tackling...
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Week 80: Travel during Covid-19 survey

In the eightieth week of Transport Focus’s travel during Covid-19 survey, we spoke to over 2000...
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Week 79: Travel during Covid-19 survey

In the seventy-ninth week of Transport Focus’s travel during Covid-19 survey, we spoke to over...
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Improving the passenger experience with contactless journeys

Senior manager, David Beer, is chairing a webinar session run by Transport Xtra. This is part of a...
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UK storm disruption – Transport Focus response

Responding to storm Eunice transport disruption, Anthony Smith, chief executive of the independent...
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Week 78: Travel during Covid-19 survey

In the seventy-eighth week of Transport Focus’s travel during Covid-19 survey, we spoke to over...
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Transport Innovation Online Summit 2022

Senior stakeholder manager, Louise Collins, will be a speaker on a panel session at the Transport...
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Week 77: Travel during Covid-19 survey

In the seventy-Seventh week of Transport Focus’s travel during Covid-19 survey, we spoke to over...
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Week 76: Travel during Covid-19 survey

In the seventy-sixth week of Transport Focus’s travel during Covid-19 survey, we spoke to over...
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Transport Innovation Online Summit 2022

Senior stakeholder manager, Louise Collins, will be a speaker on a panel session at the Transport...
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Week 75: Travel during Covid-19 survey

In the seventy-fifth week of Transport Focus’s travel during Covid-19 survey, we spoke to over...
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SUSTX virtual summit

Head of innovation and partnerships, Ian Wright, is speaking at the SUSTX virtual summit. He's part...
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Week 74: Travel during Covid-19 survey

In the seventy-fourth week of Transport Focus’s travel during Covid-19 survey, we spoke to over...
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Transport for the North Community Rail Conference

Director, David Sidebottom, is speaking at the 2022 Community Rail User Stakeholder Event led by...
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Week 73: Travel during Covid-19 survey

In the seventy-second week of Transport Focus’s travel during Covid-19 survey, we spoke to over...
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Week 72: Travel during Covid-19 survey

In the seventy-second week of Transport Focus’s travel during Covid-19 survey, we spoke to over...
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Christmas travel 2021 (week 3)

For the third week we have we have surveyed people about their travel plans for Christmas. This...
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Journey planning using Traveline

What do you want from a journey planning tool? We worked with Traveline to find out what people...
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Planning journeys

Transport Focus and Traveline have worked together to understand what transport users want from a...
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Christmas travel 2021 (week 2)

For the second week we have we have surveyed people about their travel plans for Christmas. This...
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How safe do women feel while making journeys?

How safe do you feel when onboard buses, trains or trams? What about when you drive, walk or...
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Christmas travel 2021

Over the weekend of Friday 3 December to Sunday 5 December we surveyed people about their travel...
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Covid-19 travel segmentation 5 – 28 November analysis

For almost a year Transport Focus has been using its Travel During Covid-19 survey to understand...
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Week 69: Travel during Covid-19 survey

In the sixty-ninth week of Transport Focus’s travel during Covid-19 survey, we spoke to over 2000...
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Podcast: Anthony Smith in conversation

Transport in Focus Episode 4 In this latest episode of our podcast "Transport in Focus"...
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Transport Focus Board meeting in public – November 2021

​On 17 November 2021 10am - 1pm Transport Focus held a public Board meeting focusing on transport...
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Cyclists, pedestrians and equestrians: views about journeys using National...

Cyclists, pedestrians and equestrians: views about journeys using National Highways’ network in...
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Covid-19 travel segmentation 8 – 31 October analysis

Transport Focus has been using its Travel During Covid-19 survey to understand people’s views and...
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Week 67: Travel during Covid-19 survey

In the sixty-seventh week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Move 2021 conference

Head of innovation and partnerships, Ian Wright will be chairing the afternoon bus trans stream,...
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Budget 2021: Public transport funding – Transport Focus response

Today the Chancellor of the Exchequer, Rishi Sunak, announced a £6.9 billion boost to England’s...
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Workplan October 2021 – March 2022

Here is Transport Focus’s work plan for the six months from October 2021 to March 2022. As the...
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Week 66: Travel during Covid-19 survey

In the sixty-sixth week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Week 65: Travel during Covid-19 survey

In the sixty-fifth week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Transport Focus insight shortlisted for research award

The insight team at Transport Focus has been shortlisted for 'in-house team of the year' at the...
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Covid-19 travel segmentation 10 – 26 September analysis

For almost a year Transport Focus has been using its Travel During Covid-19 survey to understand...
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Week 64: Travel during Covid-19 survey

In the sixty-fourth week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Week 63: Travel during Covid-19 survey

In the sixty-third week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Trialling a ‘push to web’ survey approach for passenger feedback

As a result of the restrictions in place due to Covid-19 from March 2020, Transport Focus had to...
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Week 62: Travel during Covid-19 survey

In the sixty-second week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Transport Focus public Board meeting

On Tuesday we held our first in person Board meeting for over 18 months and broadcast live on...
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Transport-led Development in the North of England, Leeds

Director, David Sidebottom, will be speaking at Transport-led development in the North of England....
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Week 61: Travel during Covid-19 survey

In the sixty-first week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Transport Focus Board meeting

On 21 September 2021 from 2 - 3:45 pm, Transport Focus will be holding a public Board...
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Week 60: Travel during Covid-19 survey

In the sixtieth week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Covid-19 travel segmentation 6 – 29 August analysis

For almost a year Transport Focus has been using its Travel During Covid-19 survey to understand...
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Week 59: Travel during Covid-19 survey

In the fifty-ninth week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Week 58: Travel during Covid-19 survey

In the fifty-eighth week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Transport Card Forum

Head of insight, Louise Coward, is speaking at the Transport Card Forum two day meeting on Tuesday...
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Covid-19 travel segmentation 16 July – 1 August analysis

For almost a year Transport Focus has been using its Travel During Covid-19 survey to understand...
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Restoring trust in buses webinar

Ian Wright,  head of innovation and partnerships, is taking part in a live webinar alongside...
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Week 57: Travel during Covid-19 survey

In the fifty-seventh week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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The journey towards sustainable travel

While attention has been focussed on the Covid crisis for over a year, the climate crisis has not...
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On the path to net zero: what do transport users think?

What do transport users think about sustainability and how can they help to reduce carbon emissions...
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Week 56: Travel during Covid-19 survey

In the fifty-sixth week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Covid-19 travel segmentation 2-18 July analysis

For almost a year Transport Focus has been using its Travel During Covid-19 survey to understand...
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Streets for all: consumer issues in road space allocation

Transport Focus has investigated the issue of road space allocation and the impact on road users,...
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Streets for all: user needs should guide how road space is allocated

Changes in how road space is allocated are a key tool in boosting public transport and encouraging...
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Week 55: Travel during Covid-19 survey

In the fifty-fifth week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Week 54: Travel during Covid-19 survey

In the fifty-fourth week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Face coverings on public transport

Face masks will be 'recommended' rather than mandatory in public settings including transport from...
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Watchdog welcomes transport decarbonisation plan

Today the Government publishes its plan to decarbonise transport by 2050. Anthony Smith, chief...
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Annual report and accounts 2020-21

Transport Focus’s annual report and accounts 2020-21, which includes the organisation’s...
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Covid-19 travel segmentation 18 June – 4 July analysis

For almost a year Transport Focus has been using its Travel During Covid-19 survey to understand...
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Week 53: Travel during Covid-19 survey

In the fifty-third week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Unlocking a better normal for accessible transport

What has Covid-19 shown us about disabled people’s needs when travelling? We know disabled...
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Accessible transport: unlocking a better normal

As part of our accessibility webinar earlier this year we asked disabled and non-disabled members...
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What influences road user satisfaction?

Our Strategic Roads User Survey (SRUS) measures satisfaction with journeys on the motorway and...
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‘Deep dive’ analysis of road user satisfaction

Our Strategic Roads User Survey (SRUS) measures satisfaction with journeys on the motorway and...
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Week 52: Travel during Covid-19 survey

In the fifty-second week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Covid-19 travel segmentation 4 – 20 June analysis

For almost a year Transport Focus has been using its Travel During Covid-19 survey to understand...
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Week 51: Travel during Covid-19 survey

In the fifty-first week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Transport Focus May Board papers

Please find the papers for the Board meeting which was held on Tuesday 18 May 2021.
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Week 50: Journey satisfaction during Covid-19

This report summarises the aggregated journey satisfaction from weeks 47-50 of Transport Focus's...
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Week 50: Travel during Covid-19 survey

In the fiftieth week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Covid-19 travel segmentation 21 May – 6 June 2021 analysis

For almost a year Transport Focus has been using its Travel During Covid-19 survey to understand...
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Lockdown update – Transport Focus response

Today the Government announced a four-week delay to the ending of lockdown restrictions. David...
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Greater Manchester All Party Parliamentary Group

Director, David Sidebottom, is speaking at the Greater Manchester All Party Parliamentary Group on...
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Swansea Bay and West Wales Metro Consultation

Welsh Government and Transport for Wales are working in partnership with Carmarthenshire, Neath...
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Week 49: Journey satisfaction during Covid-19

This report summarises the aggregated journey satisfaction from weeks 46-49 of Transport Focus's...
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Week 49: Travel during Covid-19 survey

In the forty-ninth week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Oxera webinar – passenger demand resumption

Head of innovation and partnerships, Ian Wright, is taking part in a webinar hosted by the...
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Week 48: Travel during Covid-19 survey

In the forty-eighth week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Covid-19 travel segmentation – 7-23 May 2021 analysis

For almost a year Transport Focus has been using its Travel During Covid-19 survey to understand...
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Week 47: Travel during Covid-19 survey

In the forty-seventh week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Week 46: Travel during Covid-19 survey

In the forty-sixth week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Covid-19 travel segmentation – 26 April – 9 May analysis

For almost a year Transport Focus has been using its Travel During Covid-19 survey to understand...
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Week 45: Travel during Covid-19 survey

In the forty-fifth week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Transport User Community – summer travel plans

In this research we asked our Transport User Community what their plans are for the summer. Will...
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European Transport Conference online

Head of innovation and partnerships, Ian Wright, will be speaking at the European Transport...
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Transport Focus public Board meeting – 18 May 2021

Papers for the Transport Focus public Board meeting which will take place virtually and be live...
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Week 44: Travel during Covid-19 survey

In the forty-fourth week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Covid-19 travel segmentation analysis – 19 March-25 April

For almost a year Transport Focus has been using its Travel During Covid-19 survey to...
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Week 43: Travel during Covid-19 survey

In the forty-third week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Watch again – Accessible transport: unlocking a better normal

Our latest online event Accessible transport: unlocking a better normal looked at disabled...
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Accessible transport: unlocking a better normal

Transport Focus wanted to explore the views of disabled transport users so that we can help...
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Week 42: Travel during Covid-19 survey

In the forty-second week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Social distancing review letter

As part of the roadmap out of lockdown, the UK Government is undertaking a review of social...
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Accessible transport: unlocking a better normal – upcoming event

What are the challenges disabled people have faced over the last year, and what have transport...
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Behind the Covid mask: exploring the impacts of lockdown on the...

Stakeholder manager, Catherine Folca, is speaking at the Chartered Institute of Logistics and...
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Covid-19 travel segmentation

For almost a year Transport Focus has been talking to people about their views and concerns...
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Return to travel – time to understand peoples’ needs

What will help people return to transport and who will need the most reassurance or incentives to...
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Week 41: Travel during Covid-19 survey

In the forty-first week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Week 40: Travel during Covid-19 survey

In the fortieth week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Week 39: Journey satisfaction during Covid-19

This report summarises the aggregated journey satisfaction from weeks 37-39 of Transport Focus's...
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Week 39: Travel during Covid-19 survey

In the thirty ninth week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Covid safe accreditation: Transport User Community

In this report, we showed our bus and rail communities examples of ‘Covid safe’ accreditation...
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Accessible transport: unlocking a better normal

Join Transport Focus and London TravelWatch at our online event as we explore the impact of the...
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Transport Strategy for Wales – Transport Focus response

Today The Welsh Government published ‘Llwybr Newydd – New Path', a new transport strategy for...
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Your feedback

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Your feedback

(function(t,e,s,n){var...
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Week 38: Travel during Covid-19 survey

In the thirty eighth week of Transport Focus's travel during Covid-19 survey, we spoke to over 2000...
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Week 38: Journey satisfaction during Covid-19

This report summarises the aggregated journey satisfaction from weeks 36-38 of Transport Focus's...
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Travel during Covid-19: attitudes to travel post lockdown

In this report Transport Focus presents findings which have been generated through additional...
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Transport Across the North All-Party Parliamentary Group

Director, David Sidebottom, is speaking at the Transport Across the North All-Party Parliamentary...
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Passenger confidence barometer

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Week 37: Journey satisfaction during Covid-19

This report summarises the aggregated journey satisfaction from weeks 35-37 of Transport Focus's...
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Week 37: Travel during Covid-19 survey

In the thirty seventh week of Transport Focus's travel during Covid-19 survey, we spoke to over...
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Department for Transport call for evidence on rural transport strategy

The Department for Transport (DfT) recently called for evidence on what could be incorporated into...
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Spotlight Midlands 2021

Senior stakeholder manager, Linda McCord, will be speaking at the Spotlight Midlands event. The...
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Transport Focus responds to Wales Transport Strategy

Welsh Government put plans out for consultation on Llwybr Newydd: a new Wales transport...
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Time to clamp down more on face covering rules?

“I think public transport operators should enforce social distancing policies more and ensure...
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Week 35: Journey satisfaction during Covid-19

This report summarises the aggregated journey satisfaction from weeks 33-35 of Transport Focus’s...
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Checking in during lockdown in January – Transport User Community

This report covers Transport Focus’s Transport User Community’s thoughts on the current...
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Disabled passengers’ experiences during Covid-19

This report summarises the experiences of disabled passengers during the pandemic. It is based on...
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The environment and travel – Transport User Community

Given recent discussions about the Government’s aim to cut carbon emissions by 68 per cent by the...
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Principles for amending public transport timetables

In the coming days and weeks it is likely that public transport timetables will be reduced,...
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Transport Focus public Board meeting

Transport Focus will be holding a Board meeting in public as we focus on our work in Wales and the...
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Week 33: Travel during Covid-19 survey

In the thirty third week of Transport Focus’s travel during Covid-19 survey we spoke to over 2000...
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Student travel window: how did it go?

“My dad picked me up in his car and we drove home. It was a very pleasant experience and great to...
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Week 32: Travel during Covid-19 survey

In the thirty second week of Transport Focus’s travel during Covid-19 survey we spoke to over...
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Week 32: Journey satisfaction during Covid-19

This report summarises the aggregated journey satisfaction from weeks 30-32 of Transport Focus’s...
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Weekly travel surveys

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Christmas travel during Covid-19

Transport Focus spoke to over 2000 people about their travel intentions over the Christmas period,...
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Christmas journeys: Transport User Community

This report from Transport Focus’s Transport User Community seeks to understand community...
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Week 31: Journey satisfaction during Covid-19

This report summarises the aggregated journey satisfaction from weeks 29-31 of Transport Focus’s...
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Week 31: Travel during Covid-19 survey

In the thirty first week of Transport Focus’s travel during Covid-19 survey we spoke to over 2000...
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Student travel survey

Transport Focus asked more than 1000 students about their plans for travelling home for...
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Announcement of Christmas travel measures – Transport Focus comment

Commenting on the Government announcement of Christmas travel measures to minimise disruption and...
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Week 30: Journey satisfaction during Covid-19

This report summarises the aggregated journey satisfaction from weeks 28-30 of Transport Focus’s...
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Admin fees waived for rearranged student rail travel – Transport Focus...

Commenting on the Government decision to suspend admin fees on Advance tickets to allow students to...
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Transport User Panel

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Transport Focus public Board meeting – 24 November 2020

Papers for the Transport Focus public Board meeting which will take place virtually and be live...
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Week 29: Journey satisfaction during Covid-19

This report summarises the aggregated journey satisfaction from weeks 27-29 of Transport Focus’s...
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Week 29: Travel during Covid-19 survey

In the twenty ninth week of Transport Focus’s travel during Covid-19 survey we spoke to over 2000...
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Procurement

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Transparency and accountability

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History

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Careers

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Transport in Focus

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WATCH NOW: the transport user Covid debate

Here's your chance to watch the transport user Covid debate, exploring what transport users need to...
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Rail and bus priorities: Transport User Community

This report from Transport Focus’s Transport User Community seeks to understand bus and rail...
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Annual report and accounts 2019-20

Transport Focus’s annual report and accounts 2019-20, which includes the organisation’s...
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Week 28: Journey satisfaction during Covid-19

This report summarises the aggregated journey satisfaction from weeks 26-28 of Transport Focus’s...
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Week 28: Travel during Covid-19 survey

In the 28th week of Transport Focus’s travel during Covid-19 survey we spoke to over 2000 people...
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Travel and ticketing post-Covid: Transport User Community

Will travel go back to normal when the pandemic ends, or are the fundamental changes passengers...
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FAQs

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Travel and ticketing post-Covid; Transport User Community

Will travel go back to normal when the pandemic ends, or are the fundamental changes passengers...
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LIVE EVENT: the transport user Covid debate

Join Transport Focus to explore what transport users need to help them travel with confidence now...
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Transport Focus public Board meeting

The Transport Focus Board will be holding a Board meeting in public on Tuesday 24 November 2pm –...
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Week 25: Journey satisfaction during Covid-19

This report summarises the aggregated journey satisfaction from weeks 23-25 of Transport Focus’s...
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Workplan 2020 – 21

Transport Focus's 2020 - 21 workplan sets out our key campaign and work objectives plus financial...
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Transport Focus provides evidence for scrutiny of Welsh transport policy...

Transport Focus has provided evidence to the Senedd Economy, Infrastructure and Skills committee to...
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Senedd Economy, Infrastructure and Skills Committee

David Beer, senior manager Wales, will give evidence to the Senedd Economy, Infrastructure and...
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Westminster Energy, Environment & Transport Forum Policy Conference

Chief executive, Anthony Smith is speaking at the Westminster Energy, Environment & Transport...
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Transport Focus public Board meeting

The Transport Focus Board will be holding its bi-monthly Board meeting in public on Tuesday 22...
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Journey satisfaction during Covid-19 – week 19

This report summarises the aggregated journey satisfaction from weeks 17-19 of Transport Focus’s...
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Travel during Covid-19 survey – week 19

In the nineteenth week of Transport Focus’s travel during Covid-19 survey we spoke to over 2000...
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Watchdog responds to changed travel advice

Today the Prime Minister announced that people in England can use public transport for any reason,...
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Travel during Covid-19 survey – week 10

In the tenth week of Transport Focus’s travel during Covid-19 survey we spoke to over 2000 people...
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Transport User Voice – latest newsletter

The July 2020 edition of Transport User Voice is out now. You can read more on: all our...
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How do people feel about returning to travel?

There’s no doubt the way people travel has been changed massively as a result of Covid-19 and the...
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Transport Focus evidence to the Transport Select Committee on coronavirus

The Transport Select Committee has held an informal session with Secretary of State for transport...
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Transport Focus welcomes new London TravelWatch director

Independent watchdog Transport Focus welcomes new London TravelWatch director Emma Gibson. Chief...
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Transport User Voice – latest newsletter

The December 2019 issue of Transport User Voice is out now. You can read more on: fare...
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Transport Focus response to the Scottish Government’s National...

The draft National Transport Strategy advocates a vision for Scotland’s transport system that...
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Scottish Transport Show 2019, Edinburgh

Robert Samson, Senior Stakeholder Manager for Transport Focus in Scotland will speak to the first...
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Transport Focus public board meeting

Transport Focus are holding a public board meeting. This will include guest speakers from Network...
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Westminster Energy, Environment & Transport Forum, London

Linda McCord, senior stakeholder manager, will be presenting on next steps for improving passenger...
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Transport Times West Midlands Transport Summit, Birmingham

Linda McCord, senior stakeholder manager, is attending the Transport Times West Midlands Transport...
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Business Breakfast with Anthony Smith, London

Anthony Smith, chief executive at Transport Focus, is holding a business breakfast with BDB Pitmans...
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Festival of Marketing, London

Ian Wright, head of innovation and partnerships, is part of a panel at the Festival of Marketing on...
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Market Research Summit, London

Ian Wright, head of innovation and partnerships, is part of a panel at the Market Research Summit...
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Managing user expectations when responding to major disruptions

Presentation given by Transport Focus head of strategy Guy Dangerfield at the Waterfront conference...
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Manchester Airport Transport Forum 2019, Manchester

David Sidebottom, director at Transport Focus, is speaking at the Manchester Airport Transport...
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Transport Focus Board Meeting – 12 March 2019

Agenda, briefing notes and workplan for the Transport Focus Board meeting with Keith Williams on 12...
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Young people and transport event, Glasgow

Transport Focus will hold an event to showcase its research with young people - on using the bus...
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Transport Focus Board meeting in public with Keith Williams (Rail Review)

This Transport Focus Board meeting will take place on Tuesday 12 March in central London from...
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Young people and transport: Cardiff event, 24 January 2019

On 24 January 2019, Transport Focus held an event in Cardiff to showcase its research with young...
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Transport Knowledge Hub South East, London

Anthony Smith, chief executive at Transport Focus, is speaking at a Transport Knowledge South East...
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Transport Ticketing Global 2019, London

Louise Coward, acting head of insight, is speaking at Transport Ticketing Global on keeping the...
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Expert roundtable discussion on interchanges, London

Sharon Hedges, senior stakeholder manager, is participating in the expert roundtable discussion on...
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Local Government Association – Public Transport Consortium, London

David Sidebottom, director at Transport Focus, is presenting the latest transport user research...
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Transport User Voice – November 2018 – Chief executive’s...

Bus open data, the Rail Review and a huge boost to the driver voice Governments...
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Travel, transport and mobility, Market Research Society, London

Ian Wright, head of innovation and partnerships, is speaking at the Market Research Society event...
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Transport User Voice – October 2018 – Meeting the challenges for...

Evening reception with Andy Burnham Transport Focus is pleased to announce that Andy Burnham,...
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Special Board meeting & Transport Focus reception with mayor of...

Special Board meeting:  This meeting will take place in meeting room G39/40, on the lower...
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Board meeting in public, Manchester, with Transport for the North,...

The Transport Focus Board will meet on Tuesday 13 November, 10am to 1pm, and is open to the public...
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Transport Knowledge Hub event, Liverpool

Jordan Sargeant, stakeholder manager, is speaking to the Transport Knowledge Hub about transport...
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August Bank Holiday travel disruption

In advance of the August bank holiday, Anthony Smith Transport Focus chief executive said: "For...
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Intelligent Transport conference, London

Ian Wright, head of innovation and partnerships, is chairing the Technology and Passenger...
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Westminster Energy, Environment & Transport Forum, Manchester

David Sidebottom, director at Transport Focus, is speaking at the Westminster Energy, Environment...
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Inclusive Transport Strategy published by Department for Transport

Commenting on the new Inclusive Transport Strategy published today by the Department for...
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Annual report out now

What have we done to help transport users? Transport Focus is a consumer organisation – a...
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Annual report and accounts 2017-18

Transport Focus's Annual Report and Accounts was laid before Parliament on 12 July 2018.
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Board meeting papers – July 2018

Supporting papers for the Transport Focus public Board meeting which took place at St Bride’s...
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Transport Focus Board Meeting, London

This Board meeting will take place on Tuesday 17 July, 1.30pm to 3.30pm, and is open to the public...
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Westminster Energy, Environment & Transport Forum, London

Louise Coward, senior insight manager, is speaking at the Westminster Energy, Environment &...
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Transport User Voice newsletter – out now

The July 2018 issue of Transport User Voice is out now. Click here to read more on: ...
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A smarter transport network for Scotland

Transport Focus is helping keep passengers at the heart of the process as a Scottish transport bill...
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Transport Focus Board meeting, London

The session will provide the Board with a useful opportunity to explore what action Great Western...
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Welsh language report 2016-17

We wrote to the Welsh language commissioner to report on how we dealt with Welsh language issues in...
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